Assistant, Office Administration - Hybrid NYC

Are you detail-oriented and organized?

Do you enjoy providing administrative support to a team?

Come Join ReSource Pro!

Your role…

As an Assistant, Office Administration for ReSource Pro, you will ensure efficient operation of the ReSource Pro office by managing administrative tasks, office logistics, and vendor communication. You will also provide key administrative support, including scheduling and communication, and collaboration across teams to maintain a productive and professional workspace.

We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

This is a full-time position located at our office in New York City. Candidates must reside in an area that would be a reasonable commute to the NYC office 4 days a week.

In this role you will…

• Complete general administrative functions and logistics of the office including supply management, maintenance, repairs, cleaning of office equipment, breakroom/kitchen supplies, and vendor management and communications

• Coordinate with Lead Executive Coordinator to meet internal needs in a timely manner

• Respond to all build and space matters, including security card access and working with the building management for other physical office needs, repairs, and requests

• Maintain a system for sorting, tracking, and ensuring timely distribution of all mail and packages; prepare outgoing and retrieve and distribute incoming deliveries; purchase postage and other necessary mailing supplies

• Execute all aspects of meeting coordination and preparation, including hosting visitors and guests

• Coordinate with the ReSource Pro IT department or local resources to address technology issues and provide troubleshooting support for IT problems in the office as needed

• Complete day-to-day administrative functions such as scheduling meetings, calendar management, prioritizing, and responding to inquiries

• Maintain strong relationships with other departments' administrative support including offshore support teams to increase collaboration

• Collaborate with members across the organization to keep projects moving forward maintaining professionalism expected of the office of the C-Suite

• Foster a respectful and collaborative environment through upholding professionalism and by engaging in constructive and respectful conversations; support a positive workplace culture by promoting open, solution-oriented communication; encourage teamwork and collaboration while maintaining a focus on shared goals and productivity

What You Need to Be Successful…

• High School Diploma or equivalent

• 1+ years' experience of executive and/or administrative support

• 1-2 years' experience with all forms of business communication, including event or office management support

• Exceptional organizational skills and ability to multitask, manage multiple projects at once, and meet deadlines

• Proven customer centric behavior

• Strong communication skills - written, oral, and presentations

• High-level of accuracy, detail orientation, and project management

• Technologically savvy - proficient in MS Office - Outlook, Word, Excel, and PowerPoint

Your Benefits & Perks…

• Generous PTO plan with paid holidays + floating holidays

• 100% paid Employee Healthcare on Day 1

• Eligible for all medical, dental, and vision benefits on Day 1

• 401k with employer match, vested on Day 1

• Opportunity to work for a growing, global organization.

• Ability to engage with clients and internal partners to make an impact.

• Organization-wide focus on growth and development

• This role is based at the ReSource Pro office in New York City, NY

Your Compensation...

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range for this role is $17-25 per hour. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Interview Process...

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.

The standard interview process includes:

• Behavioral interview with Talent Acquisition

• Online talent assessment

• Hiring Manager interview

• Stakeholder/Panel Onsite Interview

*Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.

Equal Employment Opportunity Policy:

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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