VP - Ambulatory and Operational Services

JOB DETAILS

*Department:*Administration *FTE:*1.0 (80hours per pay period) *Shift(s):*Days *Location:*In-Person

*Purpose of this position:*Provides strategic and operational leadership for Ambulatory and Operational Services including excellence in clinical outcomes, patient satisfaction, financial outcomes and employee engagement.

Oversight for assigned patient care areas or initiatives and collaborates with executive leadership to ensure alignment with the organization’s mission and vision.

RESPONSIBILITIES

• Develop long-range strategic and operational plans to ensure that assigned areas objectives are being achieved
• Ensure integration of resources and needs within ambulatory/operational services and other areas of HHS
• Ensure the measurement, assessment and continuous improvement of all staff productivity, quality, and financial performance
• Collaboratively establish key performance and success indicators in the areas of clinical, functional and financial outcomes, patient and staff satisfaction, employee engagement and measure performance against those indicators
• Ensure clinical practice and patient care meet national and local standards, are based on recognized best practices, and reflect evidence-based practice
• Oversee management of business processes and promote efficiency within ambulatory services and operational areas assigned by determining the right level, skill mix and number of employees, and ensure workforce is trained to competently perform the work required
• Select, develop, evaluate and mentor ambulatory and operational directors and managers assigned. Direct the work of ambulatory/operational services leadership in the establishment of priorities, policies, procedures, resource allocation and service delivery
• Forge a collaborative relationship with medical staff to continually provide best possible care and services consistent with strategic plans, patient safety expectations, and customer service expectations
• Champion an interdisciplinary approach to leadership across functions in partnership with other leaders, physician leaders and other organizational leaders/stakeholders. Work with other members of the leadership team to ensure that patient care is provided in an integrated manner
• Responsible for the preparation, review, and management of all ambulatory services and assigned operational department budgets to meet or exceed budgetary expectations
• Establish and maintain systems to ensure compliance with all regulatory standards
• Effect compliance with applicable laws, regulations and accreditation standards and promote a culture of compliance
• Through a collaborative approach, provides direction to Population Health on strategy/operation integration
• Lead and participate in special projects in support of organizational goals

QUALIFICATIONS

Minimum Qualifications:

• Master's degree in Hospital Administration, Business Administration, Public Health Administration, Nursing or other related health profession
• Five years of related leadership experience within a healthcare organization including director or executive level experience managing clinic functions.

-OR-

• An approved equivalent combination of education and experience

*Certification/Licensure Required:*If RN, Specialty certification in nursing required upon hire or within one year of employment

Preferred Qualifications:

• Registered Nurse (RN) Knowledge/ Skills/ Abilities:

• Proven, successful, progressively responsible leadership, management and execution experience

• Strategic thinking, leadership and strong relationship management

• Exhibits a strong presence of command

• Exceptional verbal, written and presentation skills

• Strong performance integrating strategic/tactical operating plans

• Flexibility to adapt to changes/challenges in organizational strategy, priorities, direction and overcome resistance to change

• Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels

• Excellent organizational, time management, prioritization and delivery skills

• Ability to develop and implement cost reduction strategies

• Strong analytical and PC skills

Title: VP - Ambulatory and Operational Services

Location: MN-Minneapolis-Downtown Campus

Requisition ID: 261956