Performance Manager

JOB REQUIREMENTS: Description Staff Performance Manager Remedy Staffing - New Berlin & Wauwatosa , WI Work Location: Recruiting in branch Wauwatosa & Onsite client management in New Berlin Hours: 8am - 5pm Mon-Fri (Some flexibility required for management of the clients business needs) Job Summary The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate, and quality delivery of customer goods and service. This role manages employee relations at the site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs. Your Role & Responsibilities * Manages candidate inventory by recruiting, screening, interviewing daily. * Conducts all new hire orientations, to encompass all client onboarding information as well as perform new hire check-ins on first day of work. * Audits onboarding requirements and confirms new hire start requirements are met. * Communicates workforce needs to client for staffing productivity and includes labor market data to present plausible solutions. * Participates in client forecasting meetings and remains informed and knowledgeable of client's current and upcoming business needs. * Manages daily attendance reports, headcount reports. * May process weekly payroll and maintain timeclock database. * Documents and investigates safety incidents and participates in client meetings to discuss safety and operational efficiency. * Handles worker's comp claims and documents unemployment. * Develops and maintains rapport with management and supervisors to maintain consistencies in all departments. * Initiates and completes client relationship mapping as needed. * Runs and creates reports to identify workforce challenges, escalates when appropriate and collaborates with the client to create solutions (using CRM, Power BI, time/attendance software). * Coaches associates on policies that could have legal implications and involves onsite HR and leads investigations. * Conducts employee performance reviews and assigns and ends associate assignments. Preferred Education & Experience * High school diploma or 6 months related experience Competencies (Skills & Knowledge You'll Bring) * Experience in a customer service role responsible for multi-level client communication. * HR and data management experience. * Demonstrable success managing a team or process. * Familiarity with a heavy process-oriented environment. * Able to lead, organize, and build effective and diverse teams * Must have seasoned critical thinking and problem-solving... For full info follow application link. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CB604453DF4E47EF This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.