TLP Case Manager

Job Duties

Position Description:

Transitional Living Program Case Manager: Walk Beside Young Female-Identifying Women as They Build a Life of Their Own

180 Degrees believes young people lead their own journeys, and the right partner can help them get where they're going. As a Transitional Living Program (TLP) Case Manager, you're that partner: a trusted, steady presence who helps young adults build stability, independence, and long-term housing.

You'll support one of our two TLP sites, with back-up coverage for the other when needed:

Brittany's Place TLP: Congregate living with 5 bedrooms for female-identifying youth ages 16-19, licensed under MN Rule 2960, located on campus with Brittany's Place Shelter

Butterfly House TLP: Congregate living with 5 beds for female-identifying youth ages 18-22, located off-campus in St. Paul

Residents can stay up to 18 months, giving you time to build real relationships and see real progress. Both programs are funded in part by the FYSB Transitional Living Program.

This role centers authentic relationship, youth voice, and shared decision-making. You foster safety, belonging, and connection that support healing and forward movement. Youth lead. You walk alongside them, helping them explore options, understand systems, and build the skills to move toward self-sufficiency.

What you'll actually do:

Work 1:1 with residents to identify goals, strengthen skills, and move toward housing stability, employment, and financial wellness

Help residents navigate systems and build independent living skills

Use a trauma-responsive, culturally grounded, youth-driven approach in every interaction

Foster a sense of safety, belonging, and connection that supports healing and growth

Support youth voice and shared decision-making as residents lead their own journeys

Maintain accurate documentation in multiple databases, including HMIS, to meet FYSB funding requirements

Participate in the on-call rotation and work flexible hours, including evenings and weekends, based on residents' needs

Provide back-up coverage for the other TLP site when needed

Why 180 Degrees:

Be part of a mission-driven program that helps young adults move from instability to independence

Do relationship-centered work where you see progress over months, not just moments

Gain hands-on experience in transitional living, trauma-responsive care, and housing stability planning

Make an impact you can see, one goal and one milestone at a time

This role is for you if:

You believe young people are the experts on their own lives. You know that real growth happens through trust, patience, and shared decision-making. You're organized enough to manage documentation across multiple systems and flexible enough to meet residents where they are, including evenings and weekends. And you want work that's real, human, and meaningful, every single day.

This is a full-time position (1.0 FTE, 40 hours per week), onsite. No direct reports, but direct impact on every resident's path forward.

Minimum Education Required

Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.

Minimum Experience Required

Qualifications:

Minimum age: 21.

Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.

Experience in the nonprofit sector preferred.

Valid driver’s license and insurance; dependable transportation for traveling to community partners and events; ability to drive Company vehicle without restrictions.

Ability to clear a Department of Human Services background screening.

Essential Competencies:

Strong foundation in trauma-responsive and youth-centered practice.

Ability to build rapport with youth and families while maintaining professional boundaries.

Skilled in care coordination, advocacy, and collaborative problem-solving.

Understanding of confidentiality, data practices, and ethical responsibilities.

Strong written and verbal communication skills and documentation skills.

Excellent organization, time management, and attention to detail.

Ability to operate effectively in fast-paced, complex environments.

Proficiency with computer systems and databases.

Shift

First (Day)

Number of Openings

1

Compensation

$27.00 - $28.00 / Hourly

Postal Code

55106

Job Type

Full Time

Place of Work

On-site

Requisition ID

112310

Job Benefits

Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).

Benefits:

Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).

Paid time off (PTO) starting at 18 days annually.

Medical, Dental, FSA & HSA options

Life, STD, LTD

Employee Assistance Program

401K company match up to 4%

12 paid company holidays