Patient Registration Specialist

Description

A Healthcare Company is looking for a Patient Registration Specialist to support patient registration and front-end access activities. This Patient Registration Specialist is ideal for someone who delivers a welcoming experience while ensuring patient records, insurance details, and financial information are handled with care and precision. In this role as a Patient Registration Specialist, you will assist individuals arriving for both planned and unplanned visits, help confirm coverage and financial responsibility, and maintain accurate documentation in alignment with regulatory and compliance standards.

Key Responsibilities:

• Welcome patients professionally and guide them through check-in and registration for scheduled and walk-in appointments.

• Gather, verify, and enter demographic, insurance, and visit-related information with a high level of accuracy.

• Support financial clearance activities for assigned accounts prior to service and help identify coverage or authorization needs.

• Explain known patient financial obligations at the time of service and collect applicable payments in accordance with established procedures.

• Maintain complete and timely documentation while following privacy, regulatory, and organizational compliance requirements.

• Assist patients with questions related to registration, insurance, and arrival processes to create a positive service experience.

• Coordinate with internal teams to resolve account discrepancies, missing information, or eligibility concerns that could affect access to care.

• Ensure registration and financial data are updated promptly so scheduled and unscheduled visits can move forward without unnecessary delays.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Requirements

Qualifications:

• Previous experience in patient access, patient registration, or a similar healthcare support role.

• Working knowledge of insurance verification, eligibility review, and financial clearance processes.

• Ability to collect and document demographic and coverage information accurately and efficiently.

• Familiarity with compliance, privacy, and regulatory expectations in a healthcare setting.

• Strong customer service skills with the ability to communicate respectfully and professionally with patients.

• Comfortable discussing patient liability, payment expectations, and service-related questions.

• Effective time management skills and the ability to handle both scheduled and unscheduled patient visits in a fast-paced environment.

TalentMatch®

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