Senior Hardware Asset Management Specialist

Senior Hardware Asset Management Specialist

Company: The Boeing Company

The Boeing Company’s Information Digital Technology and Security (IDT&S) is currently seeking an experienced Senior Hardware Asset Management (HAM) Specialist to support the Technology Governance & Optimization team in North Charleston, SC; Arlington, VA; Auburn, WA; Berkeley, MO; Chicago, IL; El Segundo, CA; Everett, WA; Huntington Beach, CA; Huntsville, AL; Long Beach, CA; Mesa, AZ; Oklahoma City, OK; Plano, TX; Renton, WA; Ridley Park, PA; San Antonio, TX; Seal Beach, CA; or Seattle, WA.

We are looking for a Hardware Asset Management Specialist to lead the full lifecycle management of our enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal. You will own the accuracy of hardware records in the CMDB, protect the company from asset loss and data exposure, and optimize hardware spend across end-user devices, data center, and network equipment. This role partners with Procurement, Finance, Information Security, Facilities, End User Services, and Infrastructure teams across multiple sites.

Position Responsibilities:

• Lead a team of HAM analysts and asset coordinators, including setting priorities
• Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practice
• Govern the end-to-end hardware lifecycle: request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal
• Maintain the accuracy and completeness of hardware asset records in the CMDB and HAM platform (for example ServiceNow HAM Pro), including reconciliation against discovery, MDM, and procurement data
• Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets
• Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance
• Oversee stockroom operations, including stock levels, consumption forecasting, and spares management
• Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning
• Partner with Finance on capitalization, depreciation, and fixed asset reconciliation
• Define and report KPIs to leadership, such as inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience with IT asset management and configuration management databases (CMDB)
• 5+ years of experience with the ServiceNow platform
• 5+ years of experience running with inventory management, to include inventory optimization
• 3+ years of experience with leading ServiceNow platform support

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience
• Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist
• Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment
• Familiarity with endpoint management and discovery tools (for example Microsoft Intune, SCCM/MECM, Jamf, ServiceNow Discovery)
• Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking
• Background in supply chain, logistics, or vendor management
• Experience with Power BI or similar tools for executive dashboards
• Experience with data model integration, including designing, mapping, and validating data models across systems to ensure accurate, consistent, and scalable data exchange
• Strong analytical skills with large datasets; advanced Excel proficiency
• Clear written and verbal communication, with the ability to present findings and risk to senior leadership

Conflict Of Interest: Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process.

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $111,350 - $173,650

Language Requirements: Not Applicable

Education: Not Applicable

Relocation: Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive: This is not a Safety Sensitive Position.

Security Clearance: This position does not require a Security Clearance.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program This position is not contingent upon program award

Shift: Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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