IT Support Specialist I
Hopkinsville Community College/KCTCS
Hopkinsville, KYFull-time$3,162/moSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Job overview
The IT Support Specialist I provides information technology services at Hopkinsville Community College campuses. The role supports faculty, staff, and guests with desktop, phone, software, network access, and user-account issues; maintains and repairs hardware and software; assists with installations and inventory; and provides audio-video support for campus events.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
- Bachelor degree (Information Technology or related field), and two years related work experience, or equivalent.
Expected Start Date
11/23/2026
Compensation
$3,162.00 - $3,162.00 / monthly
Hours Per Week
37.5
Number Of Positions
1
Work Schedule and Shift Requirements
1st Shift
Job Description
POSITION DESCRIPTION
The primary purpose of the IT Support Specialist I is to provide high quality information technology services at Hopkinsville Community College campuses.
MAJOR RESPONSIBILITIES/DUTIES
Provide desktop, phone and software support to faculty, staff, and guests. Maintain and repair computer hardware, peripheral, multimedia, and software. Assist with equipment installations, inventory, and documentation.
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Provide timely support to end users contacting the IT Help Desk. Typical support issues include network access and network-based user resources. Provide user account support including password changes and Multi Factor Authentication setup and troubleshooting.
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Troubleshoot and repair hardware including computers, peripherals, projectors and printers.
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Perform installation, troubleshooting, maintenance, and upgrades for local, network or internet-based software. Utilize System Center Configuration Manager (SCCM) to push upgrades and software over the network. Attend monthly SCCM meetings.
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Provide audio-video support for campus events, including any needed setups.
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Other duties as assigned by supervisor.
MINIMUM REQUIREMENTS
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Bachelor degree (Information Technology or related field), and two years related work experience, or equivalent.
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A+ certification, Cisco experience, Active Directory knowledge desired.
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Excellent organization, communication, and customer service skills.
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Ability to communicate with variety of employees and students and be able to work as a viable team member in an enterprise network environment.
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Be able to lift 25 pounds, climb ladders, and work in confined spaces.
KY law requires state and national pre-employment background
checks as a condition of employment.
Initial review of applicants will begin on November 13, 2026.
Applicants will be notified if selected for an interview.
Job Type
Full time
Place of Work
On-site
Requisition ID
104776
How this job compares
Set against the 2,779 open IT Support jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$3,162/mo
- US median$70–100K/yr911 salary ranges
- US median$25–32/hr768 hourly ranges
- Openings
- Olive Jobs lists 42 open IT Support jobs in Kentucky and 2,779 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Kentucky
- Experience
- This posting asks for at least 2 years of experience; IT Support postings that state a minimum ask for 2 years at the median (1,929 postings).
- Education
- 337 of the 2,779 open IT Support jobs (12%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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