Copilot Adoption Lead
Redmond, WAJobPosted todayStill listed today
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At a glance
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Job overview
The Copilot Adoption Lead sets priorities and measures deployment and adoption outcomes, builds repeatable deployment frameworks and readiness tools, and translates technical prerequisites into practical enterprise guidance. The role develops scalable customer and practitioner enablement, incorporates customer and field feedback into improved resources, and provides decision-ready feedback to Engineering. It also leads and develops the Copilot Adoption team and establishes an AI-first operating model.
Skills & qualifications
Skills
Qualifications
Full job description
Set clear priorities, measuring impact through deployment and expansion, IT readiness, time to deploy, blocker reduction, and scalable enablement effectiveness. Build repeatable deployment frameworks, readiness assessments, and tools that give customers the confidence to act. Translate licensing, data readiness, governance, security controls, application and network prerequisites, and configuration requirements into practical guidance that apply across enterprise environments. Build scalable programs and enablement that include practical technical and customer-success content, operational guidance, and practitioner resources that help customers deploy and expand adoption. Incorporate customer and field feedback on deployment barriers. Turn recurring issues into better frameworks, tools, and practitioner guidance, and provide decision-ready feedback to Engineering to inform product improvements without owning engineering delivery. Lead and develop a high-performing Copilot Adoption team with deep product expertise, practical technical depth, and strong customer focus. Develop an AI-first operating model to accelerate all aspects of the team's operation. Embody our Culture and Values Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business 6+ years people management experience. Master's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 15+ years experience in business OR equivalent experience. 8+ years people management experience. Experience owning scalable adoption or customer-success programs and deployment outcomes for a large-scale cloud, software as a service (SaaS), or enterprise technology portfolio. Experience with AI and enterprise platforms, including deployment, data readiness, security and governance.
How this job compares
Set against the 4,085 open Customer Success jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This postingNot listed
- Washington median$120–178K/yr94 salary ranges
- US median$29–36/hr219 hourly ranges
- Openings
- Olive Jobs lists 120 open Customer Success jobs in Washington and 4,085 across the US. 17% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 6 years of experience; Customer Success postings that state a minimum ask for 5 years at the median (3,117 postings).
- Education
- 643 of the 4,085 open Customer Success jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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