Document Management Specialist - Office & Administrative Specialist Intermediate

Working Title: Document Management Specialist

Job Class: Office and Administrative Specialist, Intermediate

Agency: Public Employees Retirement Association

• Job ID : 98411

• Location : St. Paul

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/13/2026

• Closing Date : 11/19/2026

• Hiring Agency/Seniority Unit : Public Employees Retire Assoc / Pub Employ Retire Assoc-AFSCME

• Division/Unit : Adm Central Support Services

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : DMS

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Help PERA Deliver Exceptional Service!

The Public Employees Retirement Association (PERA) is seeking a detail-driven, organized, and motivated Document Management Specialist to join our Document Management Services (DMS) team. In this vital role, you will help ensure the accuracy, integrity, and accessibility of member records for more than 230,000 public employees and 2,100 employer units across Minnesota.

As a Document Management Specialist, you will be responsible for scanning and indexing incoming documents, verifying retirement and refund applications, and processing Statewide Volunteer Firefighter (SVF) refund applications. You will play a key part in maintaining PERA’s high standards for data accuracy, compliance, and member service. This position also serves as a knowledge resource for document workflows, providing training and guidance to colleagues and helping improve processes across the department.

Ideal candidates demonstrate exceptional attention to detail and enjoy work that requires accuracy, problem-solving, and independent judgment. You will collaborate with PERA staff, state agencies, federal partners, and vendors while supporting the secure and efficient flow of information that keeps PERA’s operations running smoothly.

If you are dependable, professional, and committed to maintaining high-quality data and service, we invite you to apply and contribute to PERA’s mission of serving Minnesota’s public employees.

Minimum Qualifications

To facilitate proper crediting, please ensure your resume clearly describes your experience in the areas listed below and indicates the beginning and ending day, month, and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of the minimum qualifications will be considered for this position.

• Knowledge of standard computer software programs for word processing spreadsheets, and databases sufficient to create, modify, and protect files.

• Data entry skills sufficient to read source documents and enter data in specific databases, maintain accurate records and reports, and locate, identify, and correct data discrepancies.

• Customer service skills sufficient to respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures either in person, on the phone, in writing, through presentations, or other electronic correspondence.

• Ability to communicate in a variety of formats to gather and relay information with tact and diplomacy.

In addition, the applicant must possess a Class D Driver’s License.

Preferred Qualifications

• Knowledge of Minnesota Statues, Chapters 353 and 356, relating to benefits and benefit eligibility of the member of the Public Employees Retirement Association (PERA)

• Knowledge of State and Federal Income tax withholding as it relates to refund and retirement payments to PERA members.

• Ability to manage multiple programs and projects simultaneously.

• Ability to research best practices, analyze, evaluate, and recommend changes to procedures, polices, and programs.

• Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

• Ability to provide training to others within the work unit on the program policies, procedures, and standards of administrative materials.

Additional Requirements

It is the policy of the Retirement Systems of MN that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and past State employees only)

• Criminal History Check

• Employment Reference Check

• Social Security and Address Verification

• Education Verification

• Driver's License Check

**The Retirement Systems will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.