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Full Time Pediatric Office Front Desk Receptionist

Pediatrics On Demand Inc

Oak Lawn, ILFull-time$18–20/hrPosted 7mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$18–20/hr
Location
Oak Lawn, IL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Pediatrics On Demand Inc is hiring a Full Time Pediatric Office Front Desk Receptionist. Pediatrics On Demand is seeking a bright front desk receptionist to provide high-quality patient care and customer service for their immediate and primary care facility in Oak Lawn, IL. The role involves welcoming patients, managing records, handling payments, and ensuring compliance with safety practices. The ideal candidate will contribute to a positive business environment and uphold the mission of "Better Healthcare for Tomorrow’s Leaders."

Key focus areas include Welcome patients and visitors in person or on the telephone, Answer or refer inquiries from patients and visitors, and Answer patients' questions and maintain the reception area.

Successful candidates bring Healthcare Experience and High School Diploma or GED. Important skills include Customer Relations, Math, Grammar/Spelling, Typing, Follow Written Directions, and Follow Oral Directions.

Skills & qualifications

RequiredNice to have

Skills

Customer RelationsMathGrammar/SpellingTypingFollow Written DirectionsFollow Oral DirectionsRead EnglishWrite EnglishSpeak EnglishUnderstand EnglishProfessional MannerFriendly MannerCourteous MannerTeam Player

Qualifications

Healthcare ExperienceHigh School Diploma or GEDAbility to Work Evenings and Weekends

Full job description

Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.

We are focused on high quality patient care and customer service. We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow’s Leaders”.

Hourly: $18-$20 Depending on Experience

12 hour shifts

Front Desk Responsibilities:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

  • Answering patients' questions; maintaining the reception area.

  • Ensures availability of treatment information by filing and retrieving patient records.

  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.

  • Obtains payments form the patients

  • Obtaining consents for treatment

  • Verifying insurances and collecting copays and balances

  • Maintaining confidentiality of personal and financial information.

  • Maintains operations by following policies and procedures; reporting needed changes

  • Must follow and enforce accepted safety practices for patients

  • Report any incidents/patient concerns to supervisor in a timely manner

  • Must display a professional, friendly, and courteous manner at all times

  • Being a team player

  • Performs other duties as assigned

Supervisory Responsibilities

  • Report attendance and tardy issues per shift as required

  • Maintain excellent attendance-lead by example

  • Other duties as required

Requirements:

  • Healthcare experience required

  • High school Diploma or GED

  • Ability to work evenings and weekends

Skills:

  • Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.

Job Type:

Full Time

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