
Administrative Associate
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The Administrative Associate provides front desk customer service for Accounting and Payroll issues and self-service applications. The role supports check processing and post-payment inquiries, provides administrative support for Accounting and Financial Management, and serves as the primary contact for Verification of Employment and W-2 requests. It also provides backup support for team members and performs other related duties.
Skills & qualifications
Skills
Full job description
Provide quality front desk customer service in person, over the phone, and by email for all Accounting and Payroll-related issues and self-service web applications. Assist with inquiries regarding paper checks, deadlines, banking information, and payment holds.Disburse Accounting and Payroll checks and lead daily check processing activities. Generate daily check reports, send check pickup notifications, and create vendor hold letters as needed. Assist with post-payment processing issues, including researching check statuses, mailing checks, reviewing and completing ACH return forms, following up with employees regarding returned ACH funds/checks, and assisting customers with electronic services in Workday, *DEFINE, and other systems.Provide administrative support for Accounting and Financial Management, including checking and distributing mail, reviewing voicemails, completing copying, faxing, and filing requests, managing iPad inventory, fulfilling W-9 and credit letter requests, processing monthly office supply orders, and updating AFM organizational charts.Serve as the primary point of contact for Verification of Employment and W-2 requests. Provide backup support for team members as needed, including completing quarterly check log audits, maintaining organizational charts for the department website, processing checks for deposit, and delegating tasks to student employees.Other Related Duties
How this job compares
Set against the 75,363 open Customer Service jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Texas median$50–59K/yr147 salary ranges
- Texas median$17–24/hr1,640 hourly ranges
- Openings
- Olive Jobs lists 7,054 open Customer Service jobs in Texas and 75,363 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Family Dollar1,126 open
- Dollar Tree944 open
- McDonald's738 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,448 postings).
- Education
- 1,543 of the 75,363 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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