SUPERVISOR- CLINIC SUPPORT - ST. LUKES EAR NOSE AND THROAT

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

ASPIRUS ST. LUKE'S MEDICAL OFFICE PAVILION in Duluth, MN is seeking a SUPERVISOR- CLINIC SUPPORT to join our ST. LUKES EAR NOSE AND THROAT team!

Salary Range: $22.80 - $36.49 Hourly

Schedule/Hours: DAY ONLY, 8 hours

Weekend Requirement: Generally No Weekends

FTE: FULL TIME, 1.0 FTE or 80 Hours Biweekly

The Supervisor–Clinics, under the direction of the Clinic Manager, ensures efficient and effective operations of assigned Clinics on a day-to-day basis. Manages and supervises all clinic operations and support staff in assigned departments. Works in a collaborative manner with all team members and promotes excellent communication. Performs select office functions as assigned. The Supervisor is expected to demonstrate professionalism, responsibility, organization, ability to manage, supervise, delegate, communicate, problem solve, make decisions and function independently.

MINIMUM QUALIFICATIONS

• Education: Bachelor's Degree in Management or healthcare administration related field and one (1) year of Supervisory experience; OR (see experience).

• Experience: Five (5) years of healthcare experience

• Licensure/Certification/Registration: N/A

PREFERRED QUALIFICATIONS

• Education: N/A

• Experience: Healthcare related work experience. Office experience including supervisory experience.

• Licensure/Certification/Registration: N/A

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of supervision principles. Technical competence using Windows and word processing tools. Ability to work independently, organize and manage multiple tasks/priorities and meet deadlines. Knowledge of clinic scheduling, registration, reimbursement, billing and documentation. Proficiency with PCs, Windows, Microsoft Office (Word, Excel, Project). Excellent verbal and written communication skills, teaching ability and problem solving skills. Professionally motivated.

• READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.

• WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.

• SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.

• MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

• REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS AND ENVIRONMENT

PHYSICAL DEMANDS

Ability to talk, hear, sit and reach for a period of eight (8) hours

• Stand - Occasionally Under 1/3 (1-2.5 hours)

• Walk - Occasionally Under 1/3 (1-2.5 hours)

• Sit - Continuously Over 2/3 (5.5 – 8 hours)

• Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 – 8 hours)

• Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours)

• Stoop, squat, kneel, or crouch - Occasionally Under 1/3 (1-2.5 hours)

• Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)

• Talk or hear - Continuously Over 2/3 (5.5 – 8 hours)

LIFTING REQUIREMENTS

• Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)

• Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)

WORK ENVIRONMENT

Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)

Employee Benefits

• Full benefits packages available for part- and full-time status.

• Time away from work accrual.

• Retirement plans available.

• Wellness program for employees and their families.

Aspirus St. Luke’s in Duluth is a cornerstone of health care in northeastern Minnesota, offering a wide range of medical specialties and advanced care services. With a history dating back to 1881, this downtown Duluth hospital has grown into a comprehensive medical center with a strong commitment to patient-centered care. The facility features a 267-bed hospital, state-of-the-art surgical and imaging technology, and a nationally recognized heart and vascular center. As part of the broader Aspirus system, St. Luke’s is also known for its excellence in orthopedics, cancer care, and women’s and children’s health. In addition to the main hospital campus, the Duluth area includes multiple primary and specialty care clinics that serve the Twin Ports and surrounding communities. Duluth, MN (https://visitduluth.com/)

Our Mission : We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 19 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here (https://www.aspirus.org/about) to learn more.

Position SUPERVISOR- CLINIC SUPPORT - ST. LUKES EAR NOSE AND THROAT

Location

Req ID 132943