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Founding Forward Deployed Engineer

Rebolt

San Francisco, CAFull-timeSeen 1mo agoStill listed 2 days ago

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At a glance

Compensation
No compensation found
Location
San Francisco, CA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The role embeds the engineer within client workflows to uncover problems and opportunities, building and leading a team of forward‑deployed engineers. Responsibilities include developing automated communication solutions, creating custom integrations with freight, CRM and database systems, guiding customers through onboarding and optimization, and feeding insights back to product engineering.

Skills & qualifications

RequiredNice to have

Skills

PythonTypescriptAPIsRESTGraphQLOAuthJWTProblem SolvingAnalytical SkillsCustomer‑Centric MindsetAI Solutions

Full job description

In this role you will...

  • Embed yourself into the client workflow to identify problems and oportunites
  • Build the team of forward deployed engineers
  • Develop solutions using Rebolt to automate phone calls, email, and messaging systems
  • Lead technical implementations and ensure smooth integration with customer systems and data sources
  • Build custom integrations connecting our platform to freight management systems, CRMs, and databases
  • Provide technical guidance throughout the customer lifecycle from onboarding to ongoing optimization
  • Collaborate with engineering to feed customer insights back into product development

You will be a perfect fit if you...

  • Have engineering background with strong problem-solving and analytical skills
  • You’re proficient in Python and Typescript
  • Have experience with APIs & integrations including REST, GraphQL, OAuth, and JWT
  • Can translate complex technical concepts into clear language for customers and stakeholders
  • Have a customer-centric mindset

You will be an exceptional fit if you also...

  • Are adaptable and thrive in fast-paced, evolving tech environments
  • Have worked with AI solving company problems
  • Can diagnose technical issues a ship fixes quickly

What it means to join the team:

  • Autonomy to "just ship it"
  • Modern tech stack
  • Honest and low-ego
  • Ownership of problems and solutions

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