Assistant RN Director

Job Description

Job Description Insight Global is seeking an experienced Assistant Director of Patient Services (ADPS) to support the clinical leadership team within one of New York's largest home care organizations. Reporting directly to the Director of Patient Services, this role serves as a key operational and clinical partner, helping oversee daily home care operations, nursing staff support, regulatory compliance, quality assurance initiatives, and complex patient cases. This position is ideal for a hands-on RN leader who enjoys balancing clinical oversight with staff development and operational excellence. While the majority of time will be spent in the office, there may be occasions where the ADPS accompanies the DPS into the field for patient or staff support visits.

Key Responsibilities

• Assist the Director of Patient Services with daily clinical operations and workflow management
• Provide leadership and support to RN Supervisors, Visiting RNs, and clinical staff
• Serve as a clinical escalation resource for complex and high-risk patient cases
• Monitor patient care quality, safety, and continuity of services
• Review admissions, reassessments, hospital transitions, and discharge planning
• Conduct chart audits and oversee documentation accuracy and compliance
• Support survey readiness and regulatory compliance initiatives
• Coordinate clinical staffing, scheduling, and workload distribution
• Collaborate with physicians, hospitals, insurance companies, care coordinators, and families
• Monitor performance metrics, productivity, and quality indicators
• Participate in recruitment, onboarding, coaching, and performance management of clinical staff

Skills and Requirements

Must-Have Qualifications

• Active RN license

• Minimum 3 years of nursing experience

• Minimum 1 year of home health experience

• Fluent in English and Mandarin or Cantonese

• Strong clinical judgment and complex case management experience

• Experience supervising or supporting nursing staff

• Strong communication and leadership skills

• Ability to work independently and collaboratively

• Knowledge of home health regulations and compliance requirements Nice-to-Have Experience

• Clinical management or supervisory experience

• Experience as a Director of Nursing, DPS, or Assistant DPS

• Experience with survey readiness, audits, and regulatory compliance

• Experience conducting field visits and clinical oversight

• Familiarity with EMR/EHR systems Valid driver's license and ability to travel within service areas

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].