Membership and Recruitment Student Leader
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
The Membership and Recruitment Student Leader supports the Texas Parents Association during assigned Orientation sessions. The role welcomes families, explains membership options and benefits, assists with registration and payment, and helps maintain accurate database records. It also responds to questions, resolves basic account or payment issues, and escalates complex problems to full-time staff.
Skills & qualifications
Skills
Full job description
Orientation Engagement and Membership SupportStaff the Texas Parents Association table during all assigned Orientation sessions.Welcome families and explain the purpose, benefits, and value of Texas Parents membership.Assist parents with on-site membership registration and payment.Distribute benefit packets and ensure families receive the correct materials.Information and System UseLearn and accurately explain all membership levels, pricing, benefits, and deadlines.Search and verify family information in the Texas Parents database.Enter membership information and update records as needed.Customer Service and TroubleshootingAnswer a wide variety of questions with confidence, positivity, and professionalism.Identify and resolve basic issues, such as duplicated accounts, payment errors, or missing benefits.Escalate complex problems to full-time staff when necessary.Maintain a calm and helpful presence even during busy peak times.
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