Mission Support Specialist

Summary

This position is in the Office of the Administrator (AO), Office of Administrative Service and Performance Management, Business Operations Division. About this organization: AO This is an office-centered position--you must physically report to the duty station stated in this announcement on a regular basis.

Duties

At the full performance level of this position, you will: Plan, coordinate, and support facilities, space, relocation, and logistical requirements for the Office of Administrative Service and Performance Management (OASPM) and organizations within the Office of the Administrator, including sensitive assignments involving multiple organizations and senior leadership. Develop and implement administrative procedures, interpret policy, advise management, and improve internal business processes to support efficient operations and compliance. Evaluate administrative programs and operations for effectiveness, efficiency, compliance, and improvement opportunities, and develop recommendations for complex, cross-functional issues. Manage accountable and custodial property, resolve sensitive issues, and advise management on corrective actions. Coordinate administrative resources to support operations, evaluate unusual requirements, and advise leadership on solutions. If you are hired at a grade level lower than the full performance level (i.e., highest promotion potential level), your duties will be less complex and you will have more supervisory oversight. You may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level. One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position. Requirements

#LI-DNI You must meet time-in-grade requirements no later than 30 calendar days after the closing date of this announcement. NOTE: This requirement remains in effect through 01/18/27. This position is designated as Moderate Risk and requires a background investigation. Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation. All conditions of the pre-employment security process must be met before an official letter of employment can be issued with a report for duty date. Qualifications

NOTE: You must meet qualification requirements by the closing date of this announcement. To qualify for the GS-12 level, you must have 1 year of full-time* specialized experience equivalent to at least the GS-11 level defined as assisting in the development of administrative plans and procedures to improve operational effectiveness; analyzing issues and/or recommending solutions related to property, travel, facilities, and/or supplies; and preparing reports, briefings, and/or presentations. To qualify for the GS-13 level, you must have 1 year of full-time* specialized experience equivalent to at least the GS-12 level defined as developing and implementing administrative plans and procedures to improve operational effectiveness; coordinating projects or work relating to property, travel, facilities, and/or supplies; and preparing reports, briefings, and/or presentations to advise Senior leaders on operations or related policies. You will need the following competencies in order to perform the duties of this position successfully: Problem Solving* Administration and Management* Customer Service* Planning and Evaluating Decision Making Program/Project Management/Evaluation Attention to Detail *You will be evaluated on these critical competencies. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. *If you have part-time work experience, read this: Part-Time Experience.

How You Will Be Evaluated

You will be evaluated based on how well you meet the qualification requirements listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses (if applicable) to all assessments required for this position. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13080816 If you are eligible for consideration, one or more subject matter experts will systematically review your resume to assess the degree to which your background matches the competencies required for successful performance in this position (see the Qualifications section for a list of the critical competencies being evaluated). Based on the assessment ratings, a score will be calculated to determine if you are among the best qualified candidates. NOTE: Cheating (including the use of a consultant or an AI tool to assist you) on any assessment may result in your removal from consideration for this job. If you are referred for consideration, you may be subject to additional assessments by the selecting official (e.g., technical writing sample or other work sample, job knowledge test, case scenario analysis, scientific data assessment, structured interview, etc.). Benefits

Benefits will not change for current permanent EPA employees. If you are selected for this position, situational telework may be approved by your supervisor if you meet eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement. EPA policy only allows telework to be approved situationally. Situational telework is for work or assignments of specific limited duration on an occasional, emergency, or ad hoc basis. NOTE: If you are an EPA employee who currently works at a remote work location (i.e., full-time telework), your approval for remote work does not transfer to this position, subject to Section 501 of the Rehabilitation Act. Other Information

Are you a Displaced Federal Employee? If so, please read the Required Documents section and visit the EPA website for additional information on the Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP): CTAP/ICTAP NOTE: To be entitled to selection priority, you must be rated well-qualified (i.e., you must have a score of 87 or higher--see the How You Will Be Evaluated section). If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility. This position is not in the bargaining unit. REASONABLE ACCOMMODATION EPA welcomes applications from persons with disabilities. Through the reasonable accommodation process, we provide persons with disabilities an equal opportunity to enjoy the benefits and privileges of employment that persons without disabilities enjoy. A reasonable accommodation is any change in the work environment or in the way things are customarily done. An accommodation removes workplace barriers and enables an applicant with a disability to have an equal opportunity to participate in the application process, be considered for a position, and, if hired, perform the essential functions of their job. The EPA National Reasonable Accommodation Coordinators will provide assistance to you, the Human Resources Office, and/or the hiring official as needed. For more information, refer to EPA's Reasonable Accommodation website. Below is more detailed information about how to request a reasonable accommodation during the application, selection, and hiring process: If you require reasonable accommodation for any part of the application process (submitting the application or completing the application process), contact the Human Resources Office listed below no later than two business days prior to the closing date of this announcement, and the Human Resources Office will work directly with you. If you are referred to the hiring official for consideration and need an accommodation during the selection process, including the interview, notify the person who contacted you from the hiring official's office. If you do not hear back within three days about your reasonable accommodation request for the selection process, please notify EPA's National Reasonable Accommodation Coordinators via email at [email protected]. If you are selected and need an accommodation during the hiring process up to orientation, notify the HR Specialist who made the job offer to you. Please note: Determinations on requests for reasonable accommodation will be made on a case-by-case basis.