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Patient Financial Rep (PRN)

BayCare Health System

Remote · USPer DiemSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Per Diem
Work Authorization
Not specified

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Job overview

The Patient Financial Representative administers patient accounts, including billing, collections, customer service, and cash applications. The role documents account activity, posts payments, implements billing guideline changes, and identifies payer-specific trends. It also researches and responds to patient inquiries about accounts, payments, and balances, follows up on Explanation of Benefits, and tracks supplies and equipment maintenance.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceInterpersonal SkillsClear CommunicationComputer SkillsOrganization SkillsProfessional Etiquette

Qualifications

High School Graduate or GED1 Year Customer Service Experience

Full job description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards. Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.

Minimum Qualifications:

Other information:

Required Education: High School Graduate or GED Equivalent (HS/GED)

Required Experience: 1 year of customer service

Other Requirements:

  • Interpersonal Skills

  • Ability to communicate clearly

  • Computer skills

  • Organization Skills

  • Professional etiquette, respect and courtesy with others.

Education:

Essential:

  • Education Information in Comments

Education equivalent experience:

Essential:

  • Please reference “Other Information" section on the job description for required Education details.

Experience:

Essential:

  • Reference Other Information in Summary

Facility:

BayCare Health System, CBO Managed Care III-BCHS

Location: BayCare Central Billing Office

Status: PRN, Exempt: No

Shift Hours: PRN 8AM-4:30PM

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Always

Equal Opportunity Employer Veterans/Disabled

Position Patient Financial Rep (PRN)

Location Oldsmar:BayCare Central Billing | Business and Administrative | PRN

Req ID 175658

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