Associate Project Manager - Cybersecurity

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

SHI has an exciting opportunity available in our PMO team as an Associate Project Manager. The Associate Project Manager manages day-to-day operational and tactical aspects of multiple, small, and medium-scale projects from beginning to end, including client interaction and expectations. They coordinate technical resources for professional services engagements across cybersecurity. This position will schedule resources, manage escalations, track hours and budget, review deliverables, and maintain clear communication with stakeholders on project health. This position interacts with internal and external resources as well as Clients daily. This individual will work closely with Subcontractors, Sales, Clients, and Project Delivery teams to ensure project success.

Role Description

• Plan, schedule, and track project timelines, milestones, and deliverables using appropriate tools

• Work with the delivery teams to align project objectives and timelines

• Coordinate cross-functional teams, ensuring all stakeholders understand their roles and responsibilities

• Allocate and manage resources efficiently, ensuring all project tasks are completed within the allocated budget and timeline

• Manage relationships with vendors and third-party service providers, ensuring they meet all contractual obligations

• Conducts regularly scheduled status calls to update stakeholders on the project health utilizing status reports and project plans

• Understands the project budget, timeline, and key dependencies, and escalates issues as needed.

• Identify potential risks associated with the project and develop contingency plans to manage them.

• Maintain comprehensive project documentation, including project progress, decisions, issues, and risk management strategies

• Communicate, coordinate, and build relationships with customers by providing a high level of customer service

• Track project expenses and milestones, work with finance to initiate invoicing

• Upon project completion, initiate project closure which includes project acceptance, and final invoicing, and conduct a thorough review to identify lessons learned and best practices for future projects

• Support Service Delivery Pods and Service Delivery Consultants with project setup and financials

• Collaborate with direct management to improve processes and procedures geared towards maximized efficiency and client satisfaction

• Participate in PMO team discussions, reviewing active projects and collaborating on strategy

Behaviors and Competencies

• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
• Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.
• Results Orientation: Can set personal goals and work towards them, achieving results consistently.
• Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
• Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
• Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions.
• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled.
• Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
• Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
• Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate
• Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate
• Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required
• Minimum 2 years of Project Coordinator experience
• Ability to travel up to 10%

Preferred Skills

• Experienced with Cloud or Cybersecurity project management experience

• Experienced with Microsoft Suite

• Experienced with Planview

• Experienced with resource demand and allocation

• Experienced with supporting enterprise projects

• Experienced with multiple project management approaches including traditional and Agile

• CAPM, PMP, or other relevant project management certifications

The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status