Hybrid Client Support Specialist

Job Description

An employer is looking for a highly skilled Hybrid Client Support Specialist to join one of our largest national financial services clients for a 12-month contract engagement. This role has the potential for you to convert to a permanent employee after the initial 12 months based on performance and budget. To be successful on this team you must have a 4 year degree, or high school diploma plus 1 year of related job experience. This role is primarily focused on answering incoming calls from internal financial advisors and their teammates; therefore you must be comfortable talking on the phone, providing exceptional customer service, and be open to learning new systems and software. This client sits in downtown Minneapolis and goes on site 4 days per week therefore you must be comfortable commuting to downtown Minneapolis at least 4 days per week.

Skills and Requirements

• 4-year degree from an accredited university in business, finance, or related field or equivalent or High school diploma AND 1+ year of job-related experience
• Ability to communicate effectively, both verbally and in writing
• Ability to understand and meet business daily support needs
• Ability to work efficiently and accurately with minimal supervision
• Ability to work independently and within a team environment
• Ability to work well and maintain composure under pressure
• Ability to effectively deal with difficult people, situations and/or conflict
• Strong customer service, organizational skills, attention to detail and confidentiality
• Basic computer skills in Windows-based software products including Word, Excel and Outlook

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].