General Manager

Responsibilities

Are you a dynamic leader who excels at building high-performing teams? As a General Manager at Related Affordable, you’ll have the opportunity to lead and manage an affordable multifamily residential community in the Chelsea neighborhood of Manhattan! In this role, you’ll bring your proven track record in asset preservation, budget management, and industry compliance to drive success across your portfolio. Your leadership will be key as you leverage your exceptional communication skills to inspire your teams, ensure operational excellence, and maintain high performance standards. Whether collaborating with community managers, asset managers, or city agencies, your leadership will be key to achieving our goals and providing quality affordable housing.

Join us in this dynamic position where you can showcase your leadership skills, contribute to a thriving community, and help create an inviting atmosphere for all residents!

ESSENTIAL JOB FUNCTIONS:

• Direct, challenge, and motivate Community Managers to run high-performing properties, helping Related provide affordable housing to eligible individuals and families.

• Create and implement leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with Project Based Section 8 and LIHTC laws.

• Hire and supervise site staff and above, including initial screening and interviewing. Parts of the process may be delegated to the appropriately trained site Community Managers where applicable.

• Supervise all site accounts payables and receivables.

• Reviews site budget-control logs and monthly income statements. Prepare monthly variance analysis reports (financial overviews) for submission to the regional office.

• Ensure that all resident complaints are handled expeditiously, diplomatically and professionally.

• Ensure that maximum economic rents are achieved through the active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs.

• Supervises building security and incident documentation.

• Develop, implement, and assure preventive maintenance programs.

• Perform other duties as assigned by management.

WHY YOU’LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.

• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.

• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.

• Mental health resources, such as counseling, are available to our team members.

• Fertility benefits – such as surrogacy, adoption assistance and more!

• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!

• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available...and so much more!

ANTICIPATED SALARY RANGE:

• $150000.00 - $175000.00 / year

• Annual Performance Bonus

• This position is exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

• Minimum 5 years of multifamily property management leadership, including 3 years of multi-site portfolio oversight.

• Strong knowledge of LIHTC Low-Income Housing Tax Credit and HUD Project-Based Section 8 (PBRA) programs is required. Affordable industry certifications (CPO, TCS, BOS) and experience with major rehabs and renovations are strongly preferred. NYCHA/PACT experience is a plus!

• Must be available to work on site Monday-Friday 8:30-5PM and one Saturday per month

• Experience with Management and Occupancy Reviews (MORs), HUD REAC/NSpire inspections, and NYC violations is a plus.

• Bachelor’s degree is a plus.

• Experience with RealPage, OneSite, and JD Edwards (or similar property management software preferred.

• Proven ability to lead teams, set and achieve goals, and deliver exceptional service to clients and residents.

• Strong financial management skills including budget development, variance analysis, and operational forecasting.

• Excels in leadership by holding teams accountable, fostering collaboration, and developing staff to reach their full potential.

• Committed to personal and professional growth, welcoming feedback, and striving for continuous improvement.

• Trustworthy, dependable, and team-oriented, fostering collaboration and inclusivity.

• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

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Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing (https://www.related.com/affordable-housing) .

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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