
Director of Engineering
North Andover, MA · HybridFull-time$160–200K/yrSeen 1mo agoSeen in employer's feed 4 days ago
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Job overview
The Director of Engineering leads a multidisciplinary engineering organization, overseeing people leadership, software delivery, process improvement, technology strategy, AI adoption, and production operations for mission‑critical, customer‑facing platforms in dealer and rental services.
Skills & qualifications
Skills
Qualifications
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Full job description
Software Development
Full Time
Position Description
Director of Engineering (2 Openings)</p>\nDealer Services | Rental Services </p>\nTSD is seeking experienced Directors of Engineering to lead one of two growing engineering organizations within our technology portfolio: Dealer Services or Rental Services. These second-line leadership roles are responsible for people leadership, software delivery, engineering processes, technology strategy, and production operations for business-critical, customer-facing platforms. Each leader will oversee a multidisciplinary organization of software developers, automation engineers, and QA professionals while partnering closely with Product, Architecture, Security, and executive leadership. </p>\nAvailable Opportunities</p>\nDealer Services\nLead engineering for the platforms automotive dealerships rely on every day, supporting high-volume transactions, integrations, and customer-facing services where uptime, accuracy, and data integrity are critical. </p>\nRental Services\nLead engineering for our reservation, fleet, billing, counter, and partner-integration platforms that power always-on services for a global customer base. </p>\nKey Responsibilities:</p>\nPeople Leadership\n-Build, develop, and retain high-performing engineering teams across multiple scrum teams and technical leaders.\n-Own talent strategy, hiring, onboarding, performance management, succession planning, and leadership development.\n-Provide coaching, feedback, and career growth opportunities for direct and indirect reports. </p>\nEngineering Process and Delivery\n-Own the SDLC, including Agile planning, sprint execution, release management, and change control.\n-Establish and improve engineering metrics, quality standards, CI/CD practices, and technical debt management.\n-Deliver predictable, high-quality software releases on schedule and within budget.\n-Partner with Product leadership to align roadmap commitments and execution plans. Technology and Architecture Leadership\n-Define technology roadmaps and architectural direction in partnership with Architecture, Security, and Product teams.\n-Drive modernization, scalability, resiliency, security, observability, and operational excellence.\n-Manage technology investments, vendor relationships, and cloud optimization initiatives. </p>\nAI and Innovation\n-Accelerate engineering productivity through AI-assisted development practices.\n-Evaluate and implement AI-enabled product capabilities where they create customer and business value.\n-Promote responsible AI adoption, governance, and measurement across the engineering organization. </p>\nProduction Operations\n-Own production health, incident response, escalation management, and support readiness.\n-Improve reliability through monitoring, observability, automation, and root-cause analysis practices. </p>\nRequired Qualifications:\n-12+ years of software engineering experience, including 5+ years leading software development organizations.\n-Prior Director-level or equivalent second-line leadership experience.\n-Proven success leading engineering teams supporting mission-critical, customer-facing applications.\n-Strong background in software architecture, quality engineering, DevOps, CI/CD, and cloud-native technologies.\n-Experience hiring, developing, and managing engineering talent.\n-Knowledge of application security, performance engineering, and modern software delivery practices.\n-Demonstrated experience adopting AI technologies within engineering organizations.\n-Excellent communication, problem-solving, and leadership skills.\n-Bachelor&'s degree in Computer Science, Engineering, or equivalent experience.\n-Hands-on depth in .NET / SQL Server / React and production experience operating microservices and micro-front-ends on AWS PaaS is required; Flutter, Redis, Power BI and data-warehouse experience is strongly preferred. Prior experience in the automotive retail, dealership systems or OEM domain is highly desired.</p>\nWhy Join TSD?\nYou&'ll have the opportunity to lead talented engineering teams, shape the technology strategy for mission-critical products, and drive innovation across software delivery, cloud platforms, data services, and AI-powered solutions that support customers around the world.</p>\n
Training
Requirements
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: </p>\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Professional development and training\n- Promotion from within\n- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.\n- Paid vacation and sick days\n- Eight paid holidays\n- Referral bonuses</p>\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.</p>\n
Salary:
160,000.00 - 200,000.00 / Yearly
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