
Ticket Office Assistant
Austin, TXJobSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
The Ticket Office Assistant supports Texas Athletics ticket operations and fan relations. The role assists customers with ticket resolution on game days and helps prepare ticketing pedestals and handheld scanners for athletics events. It also includes university and athletics compliance responsibilities, including following applicable policies and reporting certain violations or incidents.
Skills & qualifications
Skills
Full job description
Assist with building and strengthening customer relations with fans of Texas AthleticsAssist with customers on gameday with ticket resolution and gameday ticket office duties as needed.Assist with programming, charging, and placing ticketing pedestal and handheld scanner placement for athletics events.Perform other duties as assignedConsistently exemplify the core values and quality standards of Texas Athletics. Always act ethically. Proactively seek guidance when unsure or unclear of a law, rule or policy applicable to you or your department/sport program. Actively participate in assigned education and training programs. Comply with all laws, policies, rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, NCAA, Conference, or other governing body, including state and federal laws. Annually obtain prior written approval and report all outside activities and outside income. Report knowledge of, or reasonable cause to believe, violation(s) of state or federal laws, policies, rules, or regulations of the University, Conference, or NCAA to IA ARMCS or IA HR. Fully cooperate with any investigation by providing complete and accurate information when requested to do so by Texas Athletics and/or the NCAA and do not influence others in any way during an investigation. As an employee of the university, if you witness or receive information about sexual harassment, sexual assault, dating violence or stalking that involves a current student or employee, you have a duty to promptly report the incident to the Universitys Title IX Coordinator or a Deputy Title IX Coordinator. Reports may be made by phone, email or online. An employee who does not report an incident or who makes a false report is subject to termination and may be charged with a criminal offense (Class A or Class B misdemeanor). For more information about employee responsibilities under Title IX, including information about confidential employee reporting exceptions, please visit the Title IX website at http://titleix.utexas.edu.
How this job compares
Set against the 77,858 open Customer Service jobs on Olive Jobs, counted November 2, 2026.
- Pay
- This postingNot listed
- Texas median$51–59K/yr141 salary ranges
- Texas median$17–24/hr1,703 hourly ranges
- Openings
- Olive Jobs lists 7,332 open Customer Service jobs in Texas and 77,858 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Family Dollar1,125 open
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- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,819 postings).
- Education
- 1,380 of the 77,858 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 2, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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