Computer Support Student Technology Assistant (Open to Work Study and Non-Work Study)
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Job overview
The Computer Support Student Technology Assistant provides technical support to faculty and staff, both deskside and through the service desk window, phone, or online chat. The role also maintains support records in a ticketing system, assists with technical support or operations projects, and transports equipment across campus.
Skills & qualifications
Skills
Full job description
Provide technical support to faculty and staff customers deskside and from the service desk window or via phone/online chat.Maintain and update customer support interactions and resolutions using established ticketing system and defined procedures.Assist with special projects related to technical support or operations as needed.Transport various equipment across campus.
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