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Classroom Support Student Technology Assistant (Open to Work Study and Non Work Study)

UNIVERSITY OF TEXAS AT AUSTIN

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Job overview

The Classroom Support Student Technology Assistant supports classroom technology operations across campus. The role includes checking classroom equipment before scheduled classes, staffing the help desk, responding to active support requests, documenting issues, transporting supplies, and assisting technicians with projects.

Skills & qualifications

RequiredNice to have

Skills

Classroom Technology SupportHelp Desk SupportTicket Creation

Full job description

Conduct campus-wide classroom technology checks from 6:008:00 a.m. or 6:00 8:00 p.m. to ensure functionality ahead of scheduled classes.Staff the Classroom Support Help Desk, providing phone and in-person support for Faculty/Staff experiencing classroom technology issues.Dispatch to classrooms in response to active technology support requests.Create support tickets for classroom technology issues and user-reported problems.Transporting equipment, tools, or other supplies to various buildings on-campus.Assist Classroom Support Technicians with various projects as assigned.

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