Classroom Support Student Technology Assistant (STA 1) (Open to Work Study and Non-Work Study)
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Job overview
The Classroom Support Student Technology Assistant conducts early-morning checks of classroom technology across campus, staffs the Classroom Support Help Desk, and responds to active support requests. The role also creates support tickets, transports equipment and supplies between campus buildings, and assists Classroom Support Technicians with assigned projects.
Skills & qualifications
Skills
Full job description
Conduct campus-wide classroom technology checks from 6:008:00 a.m. to ensure functionality ahead of scheduled classes.Staff the Classroom Support Help Desk, providing phone and in-person support for Faculty/Staff experiencing classroom technology issues.Dispatch to classrooms in response to active technology support requests.Create support tickets for classroom technology issues and user-reported problems.Transporting equipment, tools, or other supplies to various buildings on-campus.Assist Classroom Support Technicians with various projects as assigned.
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