IT Support Specialist
San Luis Obispo, CAJobSeen todaySeen in employer's feed today
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At a glance
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Job overview
Robert Half is seeking a customer-focused IT Support Specialist to provide hands-on technical support for employees in a Windows-based environment. The role supports end users with troubleshooting, Microsoft 365, device management, and customer service. The specialist also handles account provisioning, onboarding and offboarding support, ticket documentation, asset inventory, and escalation of complex issues.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
email: valerie.montoya@roberthalf(.com)
Robert Half is seeking a customer-focused IT Support Specialist to provide hands-on technical support for employees in a Windows-based environment. This is an excellent opportunity for an IT professional who enjoys troubleshooting end-user issues, supporting Microsoft 365, managing devices, and delivering exceptional customer service.
Required Qualifications
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· 5+ years of IT Support, Help Desk, or Desktop Support experience
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· Strong experience supporting Windows environments
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· Experience troubleshooting Microsoft 365 and Office applications
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· User account management and provisioning experience
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· Experience installing, configuring, and troubleshooting software applications
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· Familiarity with ticketing systems such as Freshservice, ServiceNow, or similar platforms
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· Strong documentation and organizational skills
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· Outstanding customer service and communication abilities
Requirements
Responsibilities
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· Provide onsite desktop and end-user support for hardware, software, and network-related issues
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· Troubleshoot and resolve Microsoft 365, Windows, email, and application problems
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· Provision and configure user accounts, workstations, laptops, and peripherals
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· Install, update, and remove software applications as needed
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· Support new hire onboarding and employee offboarding processes
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· Track, document, and resolve issues through the Freshservice ticketing system
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· Maintain IT asset inventory and documentation
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· Escalate complex issues when appropriate while maintaining excellent communication with users
email: valerie.montoya@roberthalf(.com)
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
How this job compares
Set against the 2,806 open IT Support jobs on Olive Jobs, counted November 8, 2026.
- Pay
- This postingNot listed
- California median$90–120K/yr104 salary ranges
- California median$28–35/hr75 hourly ranges
- Openings
- Olive Jobs lists 237 open IT Support jobs in California and 2,806 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Robert Half14 open
- TEKsystems13 open
- Insight Global7 open
- Experience
- This posting asks for at least 5 years of experience — more than three in four IT Support postings that state a minimum ask for (median 3 years, across 1,919 postings).
- Education
- 260 of the 2,806 open IT Support jobs (9%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 8, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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