IT Support Specialist

Our client, a leading provider and implementor of cloud and server-based IT software solutions, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will support client projects and implementations. The ideal candidate will have strong troubleshooting skills, clear communication, and a customer-focused mindset which will align successfully in the organization.

Job Title: IT Support Specialist

Location: Chico, California (Onsite) + regional field travel to client sites

Pay Range: $24.00 to $28.00

What's the Job?

• Install and support hardware and software applications on network peripherals, Microsoft servers, and PC and Mac environments.

• Provide advanced technical support at the network level, including WAN/LAN connectivity, routers, firewalls, and security.

• Support onsite and remote installation and ongoing support for hardware and software solutions for clients.

• Deliver Windows and Mac OS printing support, including print driver setup following best practices.

• Document work performed in tickets and create configurations in the PSA and other documentation systems.

What's Needed?

• Strong understanding of how servers, PC and Mac, firewalls, switches, and routers function on a network.

• Experience providing technical support with integrity and discretion when handling confidential and sensitive information.

• Excellent attention to detail, problem-solving ability, and the ability to take ownership of responsibilities.

• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint, plus strong written and verbal communication skills.

• Valid driver license and good driving record for regional field travel to client sites.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.