Temporary Financial Aid Processing Assistant

San Antonio, TX

Part time

R-098585

Job Title

Temporary Financial Aid Processing Assistant

Agency

Texas A&M University - San Antonio

Department

Enrollment Management

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Temporary Financial Aid Processing Assistants will support day-to-day operational functions including: Responsibilities: Financial Aid Processing 

• Reviewing student records and documentation for completeness. 

• Assisting with document collection, indexing, and verification workflows. 

• Entering and updating information within Banner and related systems. 

• Assisting with routine awarding and disbursement processing. 

• Monitoring processing queues and workflow tasks. 

• Supporting over-award review and correction processes. 

• Assisting with student communication related to missing documentation and processing requirements.

Scholarship Processing Support 

• Assisting with scholarship data entry and record maintenance. 

• Supporting scholarship awarding workflows.  Monitoring scholarship documentation requirements. 

• Coordinating scholarship-related processing activities with Financial Aid and Scholarship staff. 

• Assisting with reconciliation and reporting activities as assigned.

Administrative Support 

• Maintaining processing logs and operational records. 

• Assisting with file reviews and quality assurance activities. 

• Supporting compliance and audit preparation efforts. 

• Assisting with special projects and peak processing periods.

Customer Service 

• Responding to general financial aid inquiries. 

• Assisting students with submission of required documents. 

• Providing status updates and directing complex questions to professional staff. 

• Supporting front-line service operations during peak periods.

Required Education and Experience:

• High school diploma or equivalent combination of education and experience.

• No prior experience required.

Preferred Education and Experience:

• Previous experience in customer service, clerical support, data entry, student services, financial aid, scholarships, admissions, enrollment services, banking, or related administrative functions preferred.

Knowledge, Skills and Abilities:

• Ability to multitask and work cooperatively with others.

• Strong verbal and written communication skills.

Applicant Requirement Instructions:

Please make sure to provide the following documents:

• Cover Letter

• Resume / CV

• Professional References

For detailed instructions on how to apply for any position on our website, please use the following link:

http://www.tamusa.edu/humanresources/job-opportunities/index.html

Summary of Employee Benefits:

www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at 210-784-2058.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Established as a standalone university in 2009, Texas A&M University-San Antonio (A&M-San Antonio) is a comprehensive four-year public university that reflects the heritage-rich community it serves. Situated on nearly 700 acres in South San Antonio, A&M-SA is a Military Embracing institution offering over 40 undergraduate and graduate programs to close to 7000 students.

A&M-San Antonio is quickly expanding to fill its campus grounds in South San Antonio. Due to the rapid growth, the University's footprint is transforming with Esperanza Hall, the first residence hall having opened in fall 2017, the Science & Technology Building, which opened in spring 2018, Classroom Hall which opened in fall 2020 and our newest building for the College of Business and University Library scheduled to open fall 2022.

The University's core values of being “ student centered, equity minded, inclusive and respectful, visionary, a catalyst for opportunity, collaborative and committed to excellence ”, provide a foundation for its world-class faculty to inspire graduates to be lifelong learners and responsible global citizens. A&M-San Antonio will continue growing as an economic and social catalyst while becoming nationally recognized for student and academic success.

Texas A&M University-San Antonio values community engagement, and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

Texas A&M University-San Antonio is an Equal Opportunity/ Veterans/ Disability Employer.

If you need assistance in applying for this job, please contact (210) 784-2058.

The following links will open in a new tab

• Texas A&M - San Antonio Home Page (http://www.tamusa.edu/)

• Human Resources Home Page

• Annual Security Report (http://www.tamusa.edu/uploadFile/folders/fcestrad/Pdf/Pdf-635834334159812616-10.100.150.124.pdf)

• Americans with Disabilities Act

• Benefit Programs (http://www.tamus.edu/business/benefits-administration/employeeretiree-benefits/)

• Overview of TRS and ORP

• Summary of New Employee Benefits (http://www.tamusa.edu/humanresources/newemployee.html)

• Cost of Living Calculator

• Notice of Nondiscrimination and Abuse (http://www.tamusa.edu/documents/business-affairs/title-ix/notice-of-nondiscrimination-abuse-fy2020-21.pdf)