
administrative officer 2
Harrisburg, PA · HybridFull-time$61–92K/yrSeen 2w agoSeen in employer's feed 1 day ago
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Job overview
The Administrative Officer 2 leads customer service operations supporting the Commonwealth Automotive Fleet. The role oversees fleet safety, vendor programs, policy updates, and coordination with agencies statewide. It also guides customer service staff, supports maintenance and repair needs, and helps ensure vehicles are operated and maintained properly. The position is full-time, with the possibility of part-time telework from an approved location in Pennsylvania.
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Full job description
Salary $60,538.00 - $92,010.00 Annually Location Dauphin County, PA Job Type Non-Civil Service Permanent Full-time Job Number N-2026-60725 Department Department of General Services Division GS Cstmr Serv Div Opening Date 10/19/2026 Closing Date 11/2/2026 11:59 PM Eastern Job Code 08640 Position Number 50348819 Union Non-Union Bargaining Unit A3 Pay Group ST07 Bureau / Division Code 00157520 Worksite Address 2221 Forster Street City Harrisburg, Pennsylvania Zip Code 17103 Contact Name Steve Ford Contact Phone 717.214.6644 Contact Email [email protected] THE POSITION As an Administrative Officer 2 for the Bureau of Vehicle Management, you support the team that keeps the Commonwealth Automotive Fleet running smoothly. This role allows you to guide staff, work with agencies statewide, and improve important maintenance and service programs. Your work helps ensure safe vehicles and dependable service for those who rely on them each day. This position offers a rewarding way to grow your skills while helping operations succeed. DESCRIPTION OF WORK This position provides leadership and direction for customer service operations that support the Commonwealth Automotive Fleet. The role focuses on fleet safety, vendor program oversight, policy updates, and coordination with agencies statewide. As an Administrative Officer 2, you will perform the following duties: 1. Policy Oversight: Update procedures and publications and communicate changes to agencies 2. Fleet Compliance: Ensure proper operation, maintenance, and repair practices for fleet vehicles 3. Agency Liaison: Coordinate with state agencies and legislative offices on repair and maintenance needs 4. Vendor Program Management: Maintain statewide service agreements and oversee vendor onboarding and updates 5. Service Support: Guide customer service staff and approve maintenance repairs within authorized limits 6. Safety Management: Track safety recalls and ensure timely completion across the fleet Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: 1. Full-time employment 2. Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. 3. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. 4. **Salary:In some cases, the starting salary may be non-negotiable. 5. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or 2. Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or 3. Any equivalent combination of experience and training. Additional Requirements: 1. You must have at least one year of experience with team building, conflict resolution, and employee development skills. 2. You must have at least one year of experience working with other management team members to develop call center objectives while being efficient. 3. You must have at least two yea s automotive experience such as automotive approving or creating estimates, mechanical work, autobody repairs, or experience in an automotive environment. 4. You must be able to perform essential job functions. How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 3. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. 4. Failure to comply with the above application requirements may eliminate you from consideration for this position. 5. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
How this job compares
Set against the 32,885 open Customer Service jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$61–92K/yr
- Pennsylvania median$51–62K/yr65 salary ranges
- US median$50–60K/yr2,680 salary ranges
This range's midpoint, $76K, is 38% above the Pennsylvania median midpoint ($55K) — in the top quarter of Customer Service salary ranges in Pennsylvania.
- Openings
- Olive Jobs lists 1,386 open Customer Service jobs in Pennsylvania and 32,885 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Home Depot83 open
- Walmart81 open
- Michaels56 open
- Experience
- This posting asks for at least 2 years of experience; Customer Service postings that state a minimum ask for 1 year at the median (8,605 postings).
- Education
- 1,359 of the 32,885 open Customer Service jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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