Electronic Document Management System (EDMS) System Administrator - ITS4

Working Title: Electronic Document Management System (EDMS) System Administrator

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID : 96903

• Location : St. Paul

• Telework Eligible : Yes, #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/07/2026

• Closing Date : 11/23/2026

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Human Services (DHS)

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $37.72 - $62.21 / hourly; $78,759 - $129,894 / annually

• Job Class Option : Systems Software

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

This posting will be used to fill multiple vacancies. All applicants will be considered for each vacancy.

As the Systems Administrator, you will provide advanced technical leadership and support for the Minnesota Content Management(MCM) Electronic Document Management System (EDMS), a mission-critical enterprise system used statewide for document and content management. The incumbent ensures the system’s reliability, security, and performance through expert administration, configuration, and integration of components such as IBM FileNet P8, while leading upgrades, troubleshooting, and enhancement efforts in compliance with State IT and data privacy standards.

This position requires an employee to work onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% [or more or less if space limitations remain] of the time, with limited telework available. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.

• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.

• Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :¿

Position requires a minimum of four (4) years of experience in information technology performing professional work in systems administration, configuration, or integration of enterprise-level applications.

Experience must include:

• Experience with administering and supporting large-scale enterprise content management systems such as IBM FileNet P8 or equivalent.

• Experience with system configuration, integration, and performance optimization across multi-tiered environments.

• Experience with applying IT security, data privacy, and compliance standards, including HIPAA and State IT security policies.

• Experience with diagnosing and resolving complex technical issues involving application, database, and infrastructure components.

• Knowledge of enterprise IT environments and the ability to exercise sound technical judgment and independent decision-making in a large, complex organization.

• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Preferred Qualifications

• Experience with backup, recovery, business continuity, and disaster recovery planning and implementation.

• Experience with coordinating and collaborating across technical teams, business partners, and vendors to deliver integrated IT solutions.

• Knowledge of enterprise IT infrastructure, including Windows, Unix, and Linux servers, web servers, and relational databases such as Oracle or SQL Server.

• Knowledge of technical documentation practices, configuration standards, and operational procedure development.

Strongly Preferred Qualifications

• Experience with IBM FileNet components, including Content Engine, Process Engine, Capture, and Document Import.

• Experience with leading upgrades, migrations, and enhancements for enterprise-level systems requiring high availability and performance.

• Knowledge of workflow automation and document class design within enterprise content management environments.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.