Health Access Partner - Women's Health
Austin, TXJobSeen 1w agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Health Access Partner supports women's health clinic operations by scheduling, canceling, and rescheduling patient appointments; coordinating with providers and clinical staff; communicating with patients; and verifying insurance. The role also maintains electronic medical records, supports patient flow, resolves scheduling conflicts, and assists with administrative tasks, disaster-plan implementation, and equipment issues.
Skills & qualifications
Skills
Full job description
Schedule Patient AppointmentsSchedule, cancel, and reschedule patient appointments.Coordinate with healthcare providers to ensure availability.Manage and prioritize appointment requests based on urgency.Patient CommunicationCommunicate appointment details, changes, and cancellations to patients.Answer patient inquiries regarding appointment schedules.Provide information about clinic services and procedures.Insurance VerificationVerify patient insurance information prior to appointments.Communicate with insurance companies to confirm coverage.Ensure accurate billing and collections.Maintain Patient RecordsUpdate and manage patient records in the electronic medical record (EMR) system.Ensure confidentiality and accuracy of patient information.Generate reports on appointment statistics and patient flow.Coordinate with Clinical StaffWork closely with physicians, nurses, and other healthcare professionals to schedule appointments.Ensure smooth and efficient patient flow.Address and resolve scheduling conflicts.Marginal or Periodic FunctionsAssist with Disaster Plan ImplementationFollow protocols during drills or actual disasters.Coordinate with emergency response teams.Handle Equipment MalfunctionsReport and troubleshoot technical issues.Coordinate with IT for resolution.Support Administrative TasksAssist with data entry and record-keeping.Provide clerical support during quieter periods.Knowledge, Skills, and AbilitiesCustomer FocusSkilled Definition: Understands and meets the needs of customers; provides excellent service.Effective Behaviors:Responds promptly to customer inquiries.Maintains a positive attitude with callers.Resolves issues efficiently.Interpersonal SavvySkilled Definition: Relates well to all kinds of people; builds rapport easily.Effective Behaviors:Communicates clearly and effectively.Demonstrates empathy and understanding.Handles difficult situations with tact.Action OrientedSkilled Definition: Takes on new opportunities and challenges with energy and enthusiasm.Effective Behaviors:Acts quickly to address issues.Shows initiative in improving processes.Maintains high productivity levels.Decision QualitySkilled Definition: Makes good decisions based on analysis, wisdom, experience, and judgment.Effective Behaviors:Evaluates options thoroughly.Considers the impact of decisions.Makes timely and effective decisions.Manages ConflictSkilled Definition: Handles conflicts effectively; finds common ground and solutions.Effective Behaviors:Addresses conflicts directly.Mediates disputes calmly.Seeks win-win solutions.
How this job compares
Set against the 1,089 open Healthcare Administration jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- US median$86–124K/yr248 salary ranges
- US median$20–28/hr359 hourly ranges
- Openings
- Olive Jobs lists 81 open Healthcare Administration jobs in Texas and 1,089 across the US. 6% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Houston Methodist22 open
- Baylor Scott & White Health17 open
- UNIVERSITY OF TEXAS AT AUSTIN (this employer)7 open
- Experience
- Healthcare Administration postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 5 years (752 postings).
- Education
- 205 of the 1,089 open Healthcare Administration jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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