Consumer Access Specialist Outpatient
Tampa, FLFull-time$16.79–26.86/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Consumer Access Specialist Outpatient supports patient access and financial services by registering patients, verifying insurance eligibility and benefits, and obtaining pre-authorizations. The role also prepares estimates of patient financial responsibility, collects payments or establishes payment plans, and performs Medicare compliance reviews. It requires a high school diploma or equivalent; an associate degree, relevant experience, and listed certifications are preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
3100 E FLETCHER AVE
City:
TAMPA
State:
Florida
Postal Code:
33613
Job Description:
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Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
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Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
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Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
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Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
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Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details.
Knowledge, Skills, and Abilities:
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Mature judgement in dealing with patients, physicians, and insurance representatives
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Working knowledge of Microsoft programs and familiarity with database programs
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Ability to operate general office machines such as computer, fax machine, printer, and scanner
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Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
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Ability to communicate professionally and effectively, both verbally and written
Education:
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Associate [Preferred]
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High School Grad or Equiv [Required]
Field of Study:
- N/A
Work Experience:
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1+ customer service [Preferred]
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1+ relevant healthcare [Preferred]
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1+ revenue cycle [Preferred]
Additional Information:
- N/A
Licenses and Certifications:
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Certified Healthcare Access Associate (CHAA) [Preferred]
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Certified Revenue Cycle Rep (CRCR) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$16.79 - $26.86
Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse :
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Patient Financial Services
Organization: AdventHealth Tampa
Schedule: Full time
Shift: Day
Req ID: 154187166
How this job compares
Set against the 913 open Patient Access jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$16.79–26.86/hr
- Florida median$17–27/hr33 hourly ranges
- US median$20–29/hr366 hourly ranges
This range's midpoint, $21.83/hr, is close to the Florida median midpoint ($22/hr) — in the middle half of Patient Access hourly ranges in Florida.
- Openings
- Olive Jobs lists 81 open Patient Access jobs in Florida and 913 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- University of Miami32 open
- AdventHealth (this employer)26 open
- R1 RCM7 open
- Experience
- Patient Access postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 5 years (638 postings).
- Education
- This posting asks for a high school diploma; 624 of the 913 open Patient Access jobs (68%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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