Commercial Digital Cloud Account Executive - Retail, Consumer Goods and Manufacturing

Applications for this position will be accepted on an ongoing basis. Description The Experience

As a Digital Pace Specialist AE, you'll be a quota-carrying overlay who partners with Core Account Executives to expand our digital footprint within existing customers. You'll own relationships with Marketing, Digital and Ecommerce leaders, while the Core AE owns the broader Sales and Service relationships. You'll drive new opportunities, expansion, whitespace and cross-sell across the Digital portfolio: Marketing Cloud, Commerce Cloud, Revenue Cloud and Data 360.

Segment: Commercial (customers with 1,000-4,500 employees) Industries: Manufacturing, Automotive, or Retail and Consumer Goods

What You'll Actually Be Doing

• Develop key customer stakeholder relationships, with a focus on Marketing, Digital and Ecommerce leaders, and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term account strategy, aligned to customer business objectives
• Partner closely with the Core AE / Account Director on account strategy and executive engagement
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Coordinate internal Salesforce resources (Solution Engineers, Customer Success, Partners, Marketing) to meet customer business needs
• Share the Salesforce value proposition with existing and new customers, tied to outcomes like personalization, customer data unification, commerce growth and revenue lifecycle efficiency
• Drive growth within assigned accounts through new opportunities, expansion, whitespace and cross-sell across the Digital portfolio
• Build and manage a healthy pipeline through account mapping, outbound prospecting and joint campaigns with the Core AE
• Forecast accurately and maintain clean pipeline hygiene in Salesforce

You're Our Person If...

• You have an average of 5+ years of B2B & SaaS full-cycle sales experience
• You've proven you can manage existing customer accounts to drive upsell/cross-sell, as well as acquire new logo accounts (or focus exclusively on new logos in a Hunter role)
• You have a track record of meeting or exceeding quota, ideally as a specialist or overlay seller
• You understand MarTech, Commerce, customer data or the broader Digital ecosystem (e.g., CDP, marketing automation, ecommerce platforms, CPQ/billing, data and analytics)
• You've sold to Marketing, Digital and Ecommerce buyers at the director level and above
• You can build and deliver compelling presentations and business cases to customers
• You can strategize with a large extended team and collaborate in a matrixed selling motion without owning the full account
• You have strong discovery, storytelling, negotiation and executive presence
• You're a self-starter, comfortable with ambiguity, who balances hunting with account expansion

Even Better If...

• You have experience selling into the Manufacturing, Automotive, or Retail and Consumer Goods industries
• You have experience at a MarTech, Commerce, CDP or data platform vendor (e.g., Adobe, Shopify, Braze, Snowflake, Oracle, SAP, Optimizely)
• You're familiar with Salesforce products and the Salesforce selling motion
• You have experience with a methodology such as MEDDPICC, Command of the Message or Challenger

Why This Role

• Sell a high-growth, strategic portfolio into customers who already trust Salesforce
• Work alongside Core AEs with established relationships, giving you a warm entry point
• Drive meaningful impact as AI, data and digital customer experience become top priorities for every business

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.