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Network Access Center Specialist

AdventHealth

Tampa, FLFull-time$16.3–26.08/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$16.3–26.08/hr
Location
Tampa, FL
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Network Access Center Specialist verifies patient and insurance information, manages referrals and patient concerns, and fills cancellation slots to support practitioner schedules. The role builds relationships with patients, consumers, and coworkers in a virtual setting. AdventHealth lists a full-time day schedule and requires high school graduation or equivalent, medical office or medical call center experience, and previous customer service experience.

Skills & qualifications

RequiredNice to have

Skills

Computer Programs, requiredInterpersonal Skills, requiredCommunication, requiredOrganization, requiredAttention to Detail, requiredMultitasking, requiredHandling Confidential Data, requiredIndependent and Teamwork, required

Qualifications

High School Graduate or Equivalent, required1+ Year Medical Office or Call Center Experience, requiredPrevious Customer Service Experience, required

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match
Parental Leave

Full job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

  • Paid Time Off from Day One

  • 403-B Retirement Plan

  • 4 Weeks 100% Paid Parental Leave

  • Career Development

  • Whole Person Well-being Resources

  • Mental Health Resources and Support

  • Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

3000 Medical Park Dr

City:

Tampa

State:

Florida

Postal Code:

33613

Job Description:

  • Verifies patient data and insurance to ensure it is updated for accurate billing.

  • Handles patient concerns or refers them to administration appropriately.

  • Accesses and complete referrals in designated work queues for assigned specialty.

  • Fills patient cancellation slots efficiently to keep schedules booked for practitioners.

  • Builds relationships with patients, consumers, and co-workers in a virtual setting.

Knowledge, Skills, and Abilities:

  • Proficient with computer programs: Email, PowerPoint, Excel, Word. [Required]

  • Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors and patients. [Required]

  • Strong emphasis on organizational skills and strong attention to detail and ability and willingness to multi task. [Required]

  • Ability to deal with data that is of a sensitive and confidential nature. [Required]

  • Ability to work independently and in a team environment. [Required]

Education:

  • High School Grad or Equiv [Required]

Field of Study:

  • Graduate or Equivalent

Work Experience:

  • 1+ medical office or medical call center setting experience. [Required]

  • Previous customer service experience. [Required]

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.30 - $26.08

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse :

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Experience

Organization: AdventHealth Medical Group West Florida

Schedule: Full time

Shift: Day

Req ID: 154187219

How this job compares

Set against the 913 open Patient Access jobs on Olive Jobs, counted November 10, 2026.

Pay
  • This posting$16.3–26.08/hr
  • Florida median$17–27/hr33 hourly ranges
  • US median$20–29/hr366 hourly ranges

This range's midpoint, $21.19/hr, is 3% below the Florida median midpoint ($22/hr) — in the middle half of Patient Access hourly ranges in Florida.

Openings
Olive Jobs lists 81 open Patient Access jobs in Florida and 913 across the US. 4% of them nationwide are listed as remote or flexible.
Hiring the most in Florida
Experience
This posting asks for at least 1 year of experience; Patient Access postings that state a minimum ask for 2 years at the median (638 postings).
Education
This posting asks for a high school diploma; 624 of the 913 open Patient Access jobs (68%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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