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Temporary Work Control Specialist

UNIVERSITY OF TEXAS AT AUSTIN

Austin, TXTemporarySeen 2w agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Austin, TX
Schedule
Temporary
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Temporary Work Control Specialist supports key-control operations by issuing keys to keyholders, processing returns, responding to customer inquiries, and maintaining filing and key-system records. The role also prepares keys for satellite-campus delivery and contractor requests, verifies key-bitting accuracy, and follows security procedures. It requires accurate data entry, customer service, initiative, and the ability to work independently and collaboratively; occasional overtime and physical pushing, pulling, and lifting may be required.

Skills & qualifications

RequiredNice to have

Skills

Key Control, nice to haveCustomer Service, nice to havePhone Support, nice to haveFiling, nice to haveData Entry, nice to haveKey Record Maintenance, nice to haveKey Bitting Verification, nice to haveAccuracy, nice to haveIndependent Work, nice to haveTeamwork, nice to haveFollowing Procedures, nice to haveReceiving Feedback, nice to havePushing, Pulling, and Lifting, nice to have

Full job description

Issue keys to keyholders at the customer service counter while adhering to key security policies. Receive and process returned keys from customers. Answer incoming phone calls, assisting with questions and client requests.File and assist in maintaining the accuracy of filing system to be able to retrieve information when needed. Assist in preparing requested keys for satellite campus for delivery via courier service. Assist in preparing keys for Contractor Key Requests. May assist with maintenance of key system records and verify accuracy of key bittings.Work in a fast-paced environment while maintaining superior level of customer service, cooperation, and collaboration. Requires initiative to work independently and as a team member, and follow standard operating procedures. Ability to accept constructive feedback as necessary.Perform data entry with a high degree of accuracy.Follow policies and maintain security of keys and key information.Other related duties will be assigned, including working with other departments within the Facilities Planning and Management portfolio. Occasional overtime may be required to support organizational goals and objectives. Will push, pull, and lift.?

How this job compares

Set against the 33,031 open Customer Service jobs on Olive Jobs, counted November 10, 2026.

Pay
  • This postingNot listed
  • Texas median$53–60K/yr141 salary ranges
  • Texas median$17–23/hr1,005 hourly ranges
Openings
Olive Jobs lists 2,592 open Customer Service jobs in Texas and 33,031 across the US. 1% of them nationwide are listed as remote or flexible.
Hiring the most in Texas
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,589 postings).
Education
1,353 of the 33,031 open Customer Service jobs (4%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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