IT Field Engineer

Experience Required

None

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Company Description

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

RESPONSIBILITIES:

On-Site Support:

Visit client locations (such as offices, data centres, or remote sites) to address technical issues.

Install, configure, and troubleshoot hardware and software components.

Resolve network connectivity problems.

Set up and maintain printers, scanners, and other peripherals.

Hardware Maintenance:

Diagnose and repair hardware failures (e.g., laptops, desktops, servers, switches).

Replace faulty components (e.g., hard drives, RAM, power supplies).

Perform preventive maintenance (cleaning, updates, backups).

Software Support:

Assist users with software installations, updates, and patches.

Troubleshoot software-related issues (e.g., operating systems, applications).

Provide guidance on best practices for software usage.

Network Administration:

Configure and manage network devices (routers, switches, firewalls).

Troubleshoot network connectivity issues.

Monitor network performance and security.

Documentation and Reporting:

Maintain accurate records of service requests, resolutions, and equipment inventory.

Prepare reports on system performance, incidents, and recommendations.

Customer Service:

Communicate effectively with end-users, understanding their technical needs and providing timely solutions.

Ensure excellent customer satisfaction through professional interactions.

Vendor Management:

Coordinate with external vendors and contractors to ensure seamless project execution.

Evaluate vendor performance and manage relationships effectively.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are advantageous.

Strong problem-solving skills and attention to detail.

Excellent communication and interpersonal abilities.

Interact within cross-functional teams, ensuring effective collaboration and communication.

Ability to work independently and adapt to changing environments.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].

Equus is an Equal Opportunity Employer.

Equus and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to r ace, color, r eligion, age, s ex, national origin, disability status, genetics, protected veteran status, s exual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist. Please contact us for accommodation assistance.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

REF6053C