NR Program Consultant -Reservation & POS System Consultant

Working Title: Reservation and POS System Consultant

Job Class: Natural Resources Program Consultant

Agency: MN Department of Natural Resources

• Job ID : 95826

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/11/2026

• Closing Date : 12/08/2026

• Hiring Agency/Seniority Unit : Department of Natural Resources

• Division/Unit : DNR Parks & Trails Central Office

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday (Some Weekends)

• Travel Required : Yes

• Salary Range: $36.59 - $54.25 / hourly; $76,399 - $113,274 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Professional

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Department of Natural Resources is currently seeking a Parks & Trails Reservation and POS Consultant located in St Paul, Minnesota. This is an unlimited (year-round) full-time (100%) position. The days of work are Monday through Friday day shift and may include some weekends.

This position is responsible for strategic project planning, developing business models and managing all aspects of the statewide Parks Reservation and Point of Sale System (RES/POS). The incumbent will direct the statewide reservation system and analyze RES/POS data. They will be the content expert and act as the liaison with the third-party system vendor and Minnesota Information Technology (MNIT) regarding the Division's databases that relate to the RES/POS and Enterprise Information (EIS) systems and providing recommendations to leadership.

Responsibilities include:

• Establish revenue collection (and data entry) procedures for camping and lodging reservations, tours and merchandise sales, guide and develop recommendations for park rules, policies guidelines and standards for the parks system as they apply to the centralized reservation and revenue system.

• Conduct and make recommendations for audits, analyze and provide recommendations on revenue trends and direct technical and programming changes in the system.

• Serve as statewide technical expert in the reservation system area and develop an enterprise approach to management of the reservation system data, analyze data and make recommendations for assessing strategic operation issues.

• Direct policy so program meets legal requirements and stakeholder expectations, assures that the programs are innovative and plans can be made for long range resource needs by researching new information, advising technical staff and integrating current technical information and techniques.

• Oversee the statewide collection, reconciliation and depositing of over $30 million in revenue; manage and enforce the division's Fees and Charges and business policies by Commissioner's Order.

• Provide direction and quality assurance for work accomplished by other staff.

• Manage budgetary resources to efficiently meet needs by preparing, justifying, monitoring, and evaluating budgets & developing spending plans.

• Provide program direction department-wide by meeting with individuals or organizations on reservation or retail problems or issues; by collecting, assembling, and providing information; and by serving as the department's representative at meetings.

• Oversee the development and implementation of informational pieces and website so that the clientele, staff, and decision-makers are well-informed and have adequate factual information on which to base decisions.

This position has a flexible work arrangement and may be eligible to telework on a part-time basis which is subject to change. If approved, the employee would be required to complete an annual telework agreement.

Minimum Qualifications

• Bachelor's degree in Parks and Recreation Administration, Business Administration, Public Administration, Natural Resources, Business Analysis, or related field.

• Three (3) years of professional level experience in each of the following:

• Experience supporting or administering an enterprise level reservation, POS, e commerce, or revenue collection system (such as configuration, reporting, troubleshooting, or business processes).

• Experience in program operations, data analysis, strategic development, program evaluation, or performance measurement.

• Project management experience involving multiple locations, user groups, or stakeholders.

• Knowledge of system support and vendor coordination practices, and the ability to effectively coordinate third-party vendor activities related to system functions, enhancements, and issue resolution.

• Knowledge of data management practices, enterprise IT systems, and processes that support data integrity across multiple systems.

• Knowledge of revenue reconciliation and internal control principles, and the ability to apply those concepts in audit or audit-related processes.

• Effective communication and relationship building skills with internal and external partners.

• Ability to analyze data and prepare clear, concise reports.

• Proficiency with spreadsheets, databases, and reporting tools (e.g., Excel, Access, BI applications).

• Knowledge of outdoor recreation, visitor services, or retail operations.

Preferred Qualifications

• Masters degree in Parks and Recreation Administration, Business Administration, Public Administration, Natural Resources, Business Analysis, or related field.

• Experience with park operations, policies, laws and best management practices necessary to manage the Minnesota State Park reservation system.

• Experience working with fiscal policies and procedures.

• Demonstrated understanding of auditing requirements and best business practices.

• Experience working with a centralized, contracted reservation and revenue collection system.

• Experience in managing a reservation and point of sale system and collaborating on a national scale with other state park system reservation managers.

• Experience using strategic planning principles.

• Experience doing business analysis studies and reports.

• Proficient in Microsoft Office, Excel, Access, Business Intelligence, Microsoft Project, Visio, and Tableau.

• Experience working with, directing, and evaluating the work of a contracted vendor.

Additional Requirements

This position requires an unrestricted Class D Driver’s license with a clear driving record; per DNR Fleet Policy, only those 18 years of age or older with a valid driver’s license may operate equipment and vehicles on behalf of the Agency.

Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).

It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:

• Conflict of Interest Review

• Criminal History Check

• Education Verification

• Employment Reference / Records Check

• License / Certification Verification

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.