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Chief of Staff

Helium

San Francisco, CAFull-timeSeen 1mo agoStill listed 2 days ago

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At a glance

Compensation
No compensation found
Location
San Francisco, CA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Helium is rapidly scaling its AI‑driven software platform and seeks a Chief of Staff to act as the CEO’s right hand. The role involves leading strategic projects, managing customer onboarding and support, building operational processes and tools, and driving growth initiatives while thriving in a fast‑paced, in‑office environment.

Skills & qualifications

RequiredNice to have

Skills

Strategic Project ManagementCustomer OnboardingCustomer ActivationCustomer SupportOperational Infrastructure DevelopmentProcess AutomationTool DevelopmentProduct UnderstandingGrowth InitiativesEvent PlanningRecruiting Support

Qualifications

1-4 Years Experience in Fast-Paced Operations EnvironmentTop 1% CommunicatorBackground in High-Intensity EnvironmentPrior Experience at an Early-Stage Startup

Full job description

Helium is building Self-Improving Software: AI that automatically generates & tests new software experiences to lift revenue. We’re…

  • Talent-dense (8 people, 6 engineers, 75% ex-founders)
  • Well-funded ($6M from Google & Leaders from OpenAI)
  • Fast-growing (Doubled revenue this month & Serving tens of millions of users per day)

AI has created a once-in-history opportunity, and we’re here to win, because of that

  • 🔴 We work hard — In-Office Monday–Friday, and often push through weekends 🔴

What You’ll Do Helium is growing extremely fast — We're looking for someone to be the CEO's right hand. You’ll…

  • Be the CEO's force multiplier — Take on strategic projects and run them end-to-end (growth, fundraising, hiring, expansion)
  • Work directly with customers to make them successful (Onboarding, Activation, Support)
  • Build the operational infrastructure (processes, automations, tools) for our next 1000 customers
  • Have a great understanding of our product, and constantly propose and spec improvements
  • Take on special projects (growth, events, recruiting) that are strategically important
  • Do whatever it takes to help us 10x revenue over the next 3 months

What We’re Looking For

  • You have 1-4 years of experience in a fast-paced operations environment (startups, consulting, banking, etc)
  • You get shit done: You have a proven track record of building things, launching game-changing projects, and having impact on tight timelines.
  • You bring order to chaos: You’re organized and think structurally. You can take a messy problem and turn it into a plan.
  • You’re a top 1% communicator: People understand you and like you. You’re able to navigate tricky, high-conflict situations with tact.
  • You’re creative and proactive: You find ways to accelerate your work and get better with ever rep
  • You’re low ego: You jump on the bug, take the late-night support ticket, and do whatever it takes to solve the problems you face.

Bonus Points

  • Background in a high-intensity environment (consulting, banking, startup, sport, military).
  • Prior experience at an early-stage startup.
  • You use AI to 10x your output while maintaining high standards.

In your application, please include the following (in 3-6 sentences max)

  • Your SAT/ACT score
  • What’s a time you successfully hacked some (non-computer) system to your advantage?
  • What was the hardest you ever worked on something? How hard did you work, why did you work so hard, and how did it go?

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