AP Supervisor

Description

Accounts Payable Supervisor

Position Summary

The Accounts Payable Supervisor oversees the daily operations of the Accounts Payable department and leads a team of AP Specialists and AP/Payment Analysts to ensure the accurate, timely, and compliant processing of vendor invoices and payments. This role also provides support to ongoing enhancements to Oracle Fusion Payables, Coupa invoice processing, Ancora document management, and drives continuous improvement in efficiency, accuracy, internal controls, and service delivery.

Key Responsibilities

• Team Leadership: Lead, train, coach, and evaluate AP Specialists and AP/Payment Analysts, setting clear priorities and performance expectations.

• Escalations: Serve as the escalation point for complex supplier, field, and internal customer inquiries, ensuring timely and professional resolution.

• Daily Close and Payments: Oversee the daily close, related quality control checks, and the biweekly payment process.

• Invoice and Payment Approval: Review and approve invoices and payments in accordance with company policy.

• Exception Resolution: Resolve complex billing issues, invoice hold discrepancies, and PO mismatches.

• Integration Monitoring: Ensure all Coupa “OK to Pay” integration errors are resolved daily and identify and address root causes to prevent recurrence.

• Coupa and Ancora Support: Support Coupa activities, including Coupa invoicing, Ancora document management, and supplier onboarding through Coupa Supplier Information Management (SIM).

• System Troubleshooting: Troubleshoot and resolve system issues across Oracle Fusion Payables, Coupa, and Ancora.

• Process Improvement: Evaluate workflow, reporting, and automation opportunities to improve AP efficiency, accuracy, controls, and service delivery; identify and eliminate workflow inefficiencies.

• Metrics and Analytics: Track key AP metrics, including invoice aging and days payable outstanding (DPO), and use Coupa and Oracle analytics and reports to provide insights on productivity, efficiency, and accuracy that drive continuous improvement.

• Period-End Close: Support month-end and year-end close activities and assist with AP subledger reconciliation.

• Controls and Compliance: Enforce company policies, maintain controls that safeguard against fraud, and ensure compliance with applicable tax laws.

• Audit Support: Support audit and compliance requests, providing documentation and analysis as needed.

• Escheatment: Support the escheatment (unclaimed property) process.

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.

• Experience: Minimum of 5 years of AP, accounting, or financial operations experience, including high-volume invoice and payment processing.

• Leadership: At least 2 years of supervisory, lead, or team coordination experience preferred.

• Systems: Oracle Fusion Payables experience strongly preferred; Coupa P2P experience and strong Excel skills preferred.

Knowledge, Skills, and Abilities

• Strong leadership, coaching, communication, customer service, and cross-functional collaboration skills.

• Ability to guide staff through Oracle process adoption, training, issue resolution, and ongoing system stabilization.

• Excellent organization, prioritization, judgment, and accountability in a fast-paced, high-volume processing environment.

• Detail-oriented and analytical, with the ability to review Oracle data, identify trends, monitor exceptions, and recommend practical solutions.

Important Information for Applicants:

• Asplundh Tree Expert, LLC and its family of companies are Equal Opportunity Employers. We consider all qualified applicants without regard to any legally protected characteristic.

• If you require reasonable accommodation during the application or hiring process, please contact our ADA Coordinator at 1-800-248-8733, ext. 3656.

• Employment offers are contingent upon successful completion of applicable pre-employment requirements, which include background screening, drug testing, and employment eligibility verification.

• Compensation determination is based on market data, job scope and individual qualifications.

• We offer a competitive total rewards package inclusive of health and welfare and retirement benefits, as well as paid time off and holiday pay benefits.

• Unsolicited resumes without an executed agency agreement become the property of the company.