Regional Director - Quality

Overview

POSITION SUMMARY: The Regional Director – Quality provides leadership for the assigned platforms’ clinical quality program. In partnership with physician leadership, the Regional Director – Quality supports clinical quality improvement, patient safety, clinician education, and quality governance. The Regional Director – Quality collaborates with facility partners, USAP’s d ata a nalytics team, and corporate leadership to advance quality initiatives and support physician-led clinical excellence.

Job Highlights

ESSENTIAL DUTIES AND RESPONSIBILITIES : ( The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation)

• Lead s the platform's clinical quality program in collaboration with physician leadership.

• Support s implementation of local and enterprise quality initiatives.

• Identif ies opportunities to improve clinical quality and patient safety.

• Coordinate s platform participation in enterprise quality initiatives, as applicable.

• Manage s the case review process in collaboration with the local Clinical Quality Committee (CQC).

• Review s unexpected clinical outcomes, referrals, trends, and other quality concerns.

• Conduct s review of clinical events and recommend s opportunities for system or practice improvement.

• Escalate s issues through established governance pathways, as appropriate.

• Facilitate s the development and implementation of quality improvement initiatives.

• Evaluate s the effectiveness of quality improvement initiatives.

• s best practices across platforms .

• Develop s and coordinate s clinician education arising from quality initiatives, patient safety activities, case reviews, and other clinically relevant topics identified by the platform CQC.

• Orient s new clinicians to the platform’s q uality program.

• Support s the development, implementation, and ongoing review of clinical protocols and practice guidelines in collaboration with physician leadership.

• Review s patient satisfaction feedback and trends to identify opportunities to improve clinical quality and patient safety.

• Partner s with the d ata a nalytics team to define quality reporting needs, including relevant dashboards.

• Identif ies data-informed opportunities for improvement in collaboration with the platform CQC.

• Support s the platform CQC.

• Partner s with facility quality and physician leaders to advance quality initiatives, including representing the platform on facility quality committees, as appropriate.

• Coordinate s quality reporting required by facility and payor contracts and applicable regulatory agencies.

• Perform s other duties as assigned.

Qualifications

K NOWLEDGE/SKILLS/ABILITIES (KSAs):

• Bachelor’s degree in healthcare or related field required, master’s degree preferred.

• 5+ years’ progressively responsible healthcare quality experience, preferably in a physician practice, ambulatory, or perioperative setting.

• Knowledge of quality improvement principles and patient safety.

• Knowledge of Power BI preferred.

• Knowledge of healthcare regulatory and accreditation requirements relevant to physician practice.

• Knowledge of clinical quality review methodologies and quality governance processes.

• Ability to interpret quality data and trends.

• Strong written, verbal, and presentation skills.

• Ability to lead and facilitate committee discussions and communicate complex information to diverse audiences.

• Ability to build collaborative relationships with clinicians, facility leaders, and multidisciplinary teams.

• Experience leading quality improvement initiatives across multiple sites.

• Demonstrated ability to influence through collaboration and trust building.

• Demonstrated commitment to professionalism, integrity, confidentiality, and continuous improvement.

• Experience leading, mentoring, and developing a high-performing team.

*The physical demands described here are representative of those that may need to be met by an employee to successfully p er form the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing

• Occasional Walking

• Frequent Sitting

• Frequent hand, finger movement

• Use office equipment (in office or remote)

• Communicate verbally and in writing

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Job ID2026-19272

FunctionOperations

LocationUS-TX-Houston

Employment StatusFull Time