Quality Assurance Specialist WFH

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Quality Assurance Specialist WFH

Job Summary and Qualifications

JOB TITLE – Quality Assurance Specialist

GENERAL SUMMARY:

The Quality Assurance (QA) Specialist is responsible for conducting audits to ensure compliance and accuracy of the assigned business area. This will include assisting in the development of audit tools, recommending changes in processing procedures, and assisting with administrative duties. As a member of the Quality Assurance Team, the QA Specialist will have the ability, and is expected to, drive change and positively impact the accuracy and efficiency of HealthTrust Workforce Solutions (HWS) Credentialing Department by recommending actions that address error trends and root‐causes of errors found during quality audits.

Duties:

• Understand HWS and facility specific credentialing requirements; and adhere to HWS policy and procedures, Credentialing Guide, and facility checklists / requirements

• Complete assigned audits in a timely manner

• Provide detailed feedback of findings in a manner that is easy to understand

• Follow up and respond to inquiries from the auditee and auditee leadership regarding audit work performed

• Provide timely and constructive feedback on audits to drive quality improvement

• Support compliance with credentialing with all credentialing policies and departmental quality initiatives

• Identify and report error trends to Management

• Work with management in developing appropriate remediation steps to address audit findings and error trends

• Present audit findings to team members, and utilize data functions such as PowerPoint to convey findings and recommendations.

• Train other auditors and participate in creating job aids and other related material for the Quality Assurance Team

• Develop subject matter expertise in areas audited and become a resource for the team

• Ability to meet production demands and maintain a high level of quality. This may include occasional overtime.

• Deliver communication positively and is supportive of departmental goals and objectives

SUPERVISOR – Director, Credentialing

SUPERVISES –N/A

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Perform other duties as assigned.

• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.

KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:

• Proficient with Microsoft Office, Adobe

• Organized, attention to details, ability to work in multiple databases, self‐starter

EDUCATION:

• High School required

• Associate Degree in HealthCare Administration or related field preferred

EXPERIENCE – Prior Quality Assurance and/or Credentialing experience preferred

CERTIFICATE/LICENSE – None

PHYSICAL DEMANDS/WORKING CONDITIONS –

• Requires prolonged sitting and exert up to 30 lbs force occasionally and/or up to 20 lbs frequently.

• Requires and some bending, stooping, and stretching

• Require eye‐hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

• Require dexterity to type at least 40 WPM

• Experience with Microsoft Office, Outlook, Excel, general office products

• Work is performed in an office environment and involves frequent contact with staff and the public

Benefits

HealthTrust Workforce Solutions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Quality Assurance Specialist WFH opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.