Director of Student Financial Services

Requisition: 202600035ES

Hiring Salary: Yearly-Administrative

Department: Student Financial Services

General Requirements:

Bachelor’s degree in business or related field. Five years of experience in Higher Education. Additional education may be considered in lieu of experience.

Nature & Purpose of Position/Usual Duties:

Performs responsible managerial tasks to coordinate with undergraduate and post-graduate student body, General Accounting, Financial Accounting and Reporting, Payroll, and other campus departments. Directs department in daily operations of Student Financial Services including student and employee receipt systems, student refunds, and daily and past due collections.

Primary Responsibilities (Staff Positions Only):

Performs highly complex and technical tasks in the functional areas of student receipting, billing, collections, student refunds, and reconciliation. Coordinates student refunds associated with financial aid and other refunds/disbursements. Manages student billing adjustments, resignation calculations, tuition rebates, 1098-T preparation. Handles questions or concerns from students regarding accounts, refunds, and 1098-T tax information. Oversees aged student and employee account collection process including reporting of aged debts to State of Texas Comptroller’s Office and submitting collection files to contracted collections agencies. Maintains student fee tables, date tables, and student receipt detail codes for student accounts receivable system. Performs research and prepares analytical reports, together with recommendations, on assigned subjects. Maintains information and keeps up to date on set-up, implementation, and ongoing system maintenance of Banner Student A/R, writing policies for publication on University website, oversees procedures to uphold federal and state regulations and university and university system policies. Performs other related duties as assigned.