Product Owner - INTL UK

Job Description

Insight Global's is seeking a Commercial Technology Product Owner to lead the delivery and evolution of our Salesforce ecosystem across Retail and Foodservice businesses. This individual will serve as the primary technology owner responsible for designing, implementing, and driving adoption of solutions across Salesforce Commerce Cloud, Marketing Cloud, Consumer Goods Cloud, and Data Cloud. The Product Owner will be accountable for transforming business strategy into scalable digital capabilities that improve customer engagement, sales execution, commercial decision-making, and revenue growth. Working closely with business stakeholders, digital transformation teams, commercial capability leaders, and the Salesforce Center of Excellence, this role will own the product roadmap from concept through value realization. This is a highly cross-functional leadership role requiring strong technical product ownership, commercial acumen, and proven experience delivering Salesforce transformations at scale.

What You'll Own Salesforce Platform Strategy & Delivery

• Own the end-to-end Salesforce product roadmap across Commerce Cloud, Marketing Cloud, Consumer Goods Cloud, and Data Cloud.

• Lead Salesforce implementations and enhancements from business case through deployment and adoption.

• Partner across Retail, Foodservice, Marketing, Sales, Digital, Analytics, and IT teams to prioritize and deliver capabilities that drive measurable business value.

• Act as the primary decision-maker for platform priorities, scope, architecture decisions, and feature delivery.

• Drive governance and alignment across Salesforce products, integrations, and business processes. Technical Product Ownership

• Serve as the technology owner for the Salesforce commercial platform ecosystem.

• Define and prioritize product backlogs based on business value, strategic objectives, technical feasibility, and organizational readiness.

• Lead solution design discussions alongside architects, engineers, and implementation partners.

• Ensure platform scalability, maintainability, security, and alignment with enterprise architecture standards.

• Own release planning, testing strategy, deployment readiness, and post-launch adoption. Integration, Automation & Data

• Own commercial automation and integration capabilities connecting Salesforce with websites, ERP systems, analytics platforms, customer data, and external data sources.

• Drive development of trusted data flows and customer intelligence capabilities through Salesforce Data Cloud and connected enterprise platforms.

• Ensure seamless integration between customer engagement, commerce, marketing, sales, and analytics processes.

• Partner with data and analytics teams to enable actionable insights, segmentation, targeting, and performance measurement. Business Adoption & Value Realization

• Partner with commercial leaders and business stakeholders to define success metrics and expected value outcomes.

• Ensure solutions are embedded into business processes and adopted across sales and commercial teams.

• Establish KPIs and value tracking mechanisms to measure commercial impact, productivity gains, revenue growth, and customer engagement improvements.

• Lead executive stakeholder discussions and provide recommendations to support strategic decision-making.

Skills and Requirements

• 3-5 years of experience in Product Management, Technology Product Ownership, Salesforce Delivery, Digital Transformation, or Commercial Technology leadership.
• Proven experience leading Salesforce implementations and delivery programs across one or more of:
• Salesforce Commerce Cloud- most important
• Salesforce Marketing Cloud
• Salesforce Consumer Goods Cloud
• Salesforce Data Cloud
• Salesforce Sales Cloud
• Experience implementing Salesforce as an enterprise level company. Ideally 0-1, but okay if its from the middle of an implementation.
• Strong experience managing cross-functional stakeholders across business and technology organizations.
• Someone who is proactive, good communication
• Demonstrated ability to translate commercial business requirements into scalable technology solutions.
• Experience managing a team working on integrations, automation, APIs, and enterprise technology ecosystems.
• Strong understanding of customer data, CRM, commercial processes, analytics, and digital customer journeys.
• Proven track record of delivering measurable business outcomes and value realization from technology investments.
• Experience working in Agile product delivery environments.
• FMCG, Consumer Goods, Retail, Foodservice, or B2B Commercial experience.
• Data Cloud - big plus
• Experience working with Salesforce Center of Excellence (CoE) models.
• Experience with customer data platforms, lead-to-cash processes, and digital commerce ecosystems.
• Familiarity with SAP, syndicated data, customer segmentation, and commercial analytics.
• Salesforce certifications or experience managing Salesforce implementation partners.
• Speak Russian or Italian, the most difficult stakeholders speak Russian.
• Strong Powerpoint experience
• Agent Force experience in Salesforce

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].