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Business Development & Partnerships Lead

Chatdesk

New York, NYFull-timePosted 2y agoStill listed 3 days ago

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At a glance

Compensation
No compensation found
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Chatdesk is hiring a Business Development & Partnerships Lead. The Business Development and Partnerships Lead at Chatdesk will develop relationships across the customer experience industry. This role involves identifying potential partners, developing mutually beneficial value propositions, and driving execution using problem-solving, networking, and communication skills. The lead will gain hands-on operating experience in a fast-growing company with opportunities to travel and work internationally.

Key focus areas include Develop partner strategy and goals to enhance Chatdesk’s position, Grow deep relationships and close deals with strategic partners, and Collaborate cross-functionally with engineering, product, marketing, and customer success.

Successful candidates bring 4+ Years B2B SaaS Experience, 2+ Years Leading Business Development Teams, and Executive Level Consulting Experience. Important skills include Problem Solving, Networking, Communication, Develop Partner Strategy, Grow Deep Relationships, and Close Deals. Preferred (not required): Sales Methodology Training and CRM Experience.

Skills & qualifications

RequiredNice to have

Skills

Problem SolvingNetworkingCommunicationDevelop Partner StrategyGrow Deep RelationshipsClose DealsCollaborate Cross-FunctionallyAdvocate for PartnersBuild Strong RelationshipsCultural FitInfluenceDirect Multiple InitiativesHandle AmbiguitySucceed With Minimal GuidanceImplement Rigor Around Measuring and ReportingFast LearnerUnderstanding New TechnologiesArticulating New TechnologiesArticulate Complex Technical SolutionsArticulate Complex Business SolutionsSuperb Presentation SkillsThink on Your FeetRemain Calm Under PressureSolve Problems in Real-TimeSales Methodology TrainingCRM Experience

Qualifications

4+ Years in B2B SaaS Industry2+ Years Leading Business Development TeamsBuilding Long Lasting Strategic PartnershipsWorking With and Consulting Executive Level Business LeadersTravel RequiredStrong Customer References

Full job description

Summary The Business Development and Partnerships team helps Chatdesk develop relationships across the customer experience industry. You will use your problem solving, networking and communication skills to identify potential partners, develop mutually beneficial value propositions and drive execution. You will get hands on operating experience in a fast growing company. There will be opportunities to travel and work with people from all over the world. Based on performance, there will be opportunities to hire and build a team and grow your leadership.

Your impact

  • Develop the partner strategy and goals to enhance Chatdesk’s position in the customer experience industry
  • Grow deep relationships and close deals with existing and new strategic partners (e.g. Software providers, BPOs, Agencies, CX & Marketing Influencers) to deliver long-term value across our partner ecosystem in alignment with our business objectives
  • Collaborate cross-functionally with Chatdesk engineering, product, marketing, and customer success to define product and solution priorities for platform and technology partnerships
  • Advocate for partners internally and build strong relationships and alignment to partner strategy across Chatdesk’s business leaders ‍

Our values

  • Honesty and transparency
  • Hardwork
  • Always learning and improving
  • Empathy ‍

Requirements

  • Cultural fit with our values
  • 4+ years in the B2B SaaS industry with 2+ years of experience leading business development teams and building long lasting strategic partnerships
  • Experience in working with and consulting executive level business, sales, marketing and product leaders
  • Ability to influence and direct multiple initiatives, handle ambiguity, and succeed with minimal guidance in a fast-paced environment
  • Ability to implement rigor around measuring and reporting out on partner success
  • Fast learner; adept at understanding and articulating new technologies and corresponding value propositions on the fly
  • Can clearly articulate complex technical and business solutions to diverse audiences
  • Superb presentation skills
  • Able to think on your feet, remain calm under pressure, and solve problems in real-time
  • Travel required Preferred but not required
  • Previous Sales Methodology training
  • CRM experience
  • Strong customer references ‍

Perks

  • Competitive salary
  • Stock options Apply for this position Thank you! Your submission has been received! Oops! Something went wrong while submitting the form.

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