Operations Manager I

Adecco is assisting a local client recruiting Operations Manager opportunities in NEW YORK NY(Hybridrole). This is an excellent opportunity to join a winning culture and get your foot in the door for being known It is the world's largest global technology and transportation company that connects users with drivers and couriers through a mobile application. If Operations Manager sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Operations Manager include but are not limited to:

• Prepare, review, and process standard and non-standard publisher contracts using internal contracting systems.

• Ensure contracts are complete, accurate, and routed for appropriate approvals.

• Maintain contract records, legal entities, commercial terms, and key agreement data.

• Identify and escalate non-standard terms, legal concerns, and compliance issues.

• Support Partner Managers with contract-related requests and inquiries.

• Clarify business requirements and provide guidance on contracting processes.

• Respond to questions regarding contract terms, approvals, and operational procedures.

• Coordinate with Legal teams on complex contractual matters.

• Apply approved rate cards, pricing structures, discounts, and commercial terms to agreements.

• Prepare pricing scenarios and deal requests using standard templates and tools.

• Support Sales teams by explaining approval processes, discount structures, and deal requirements.

• Ensure deal requests are accurate and ready for approval review.

• Manage a queue of contract, deal, and publisher-related cases through completion.

• Investigate and resolve escalations within established service-level agreements (SLAs).

• Provide clear and accurate responses to support teams regarding publisher contract inquiries.

• Maintain detailed documentation and case updates throughout the resolution process.

• Data Management & Reporting

• Track contracts, deals, approvals, and case status using CRM and case management tools.

• Maintain accurate and audit-ready contract and operational data.

• Update trackers, dashboards, and reporting systems to monitor workflow progress.

• Monitor deadlines and proactively escalate risks to stakeholders.

• Cross-Functional Collaboration

• Partner with Sales, Legal, Support, Vendor, and Operations teams to resolve issues efficiently.

• Coordinate across multiple stakeholders and time zones to ensure timely execution.

• Route legal and compliance matters with complete supporting documentation.

• Process Improvement

• Identify recurring operational issues and recommend workflow improvements.

• Contribute to enhancements in templates, documentation, and support resources.

• Support continuous improvement initiatives to drive operational efficiency and quality.

• Required Qualifications

• Bachelor's degree or equivalent professional experience.

• Experience in contract administration, deal operations, sales support, or business operations.

• Experience using CRM, contract lifecycle management (CLM), or case management systems.

• Strong analytical and problem-solving skills.

• Ability to manage multiple priorities in a high-volume environment.

• Proficiency with Microsoft Excel and/or Google Sheets.

• Excellent written and verbal communication skills.

• Strong attention to detail and commitment to data accuracy

Candidates for Operations Manager must meet the following requirements to be considered:

• Experience with Google Ad Manager, AdSense, AdMob, or related advertising technology platforms.

• Experience supporting Sales, Publisher, or Advertising Operations teams.

• Familiarity with contract management, deal approval, and pricing processes.

• Experience working with dashboards, operational reporting, and workflow tracking tools.

• Knowledge of digital advertising, publisher monetization, and commercial operations.

What's in this Operations Manager position for you?

• Pay: $ 74.65/hr.

• Shift: 9:00 AM-6:00 PM Mon- Fri

• NEW YORK NY(Hybrid role).

• Weekly paycheck

Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Operations Manager is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Operations Manager position and other opportunities NEW YORK NY(Hybrid role). apply today!

Pay Details: $74.65 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.