
Scheduling and Operations Manager
Bethpage, NYFull-time$66K/yrSeen todaySeen in employer's feed today
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Job overview
ACLD seeks a Scheduling and Operations Manager to supervise scheduling operations and coordinate per diem staff to support quality care. The role oversees staffing coverage, recruitment, training, payroll, performance evaluation, overtime and budget monitoring, and departmental data. It also works with internal programs and contracted temporary agencies to support service coordination and compliance. The position is full-time, requires schedule flexibility, and includes on-call duties.
Skills & qualifications
Skills
Qualifications
Full job description
Regular Full-Time
Bethpage, NY, US
Requisition ID: 5392
Salary Range: $66,300.00 To $66,300.00 Annually
Scheduling and Operations Manager
Help Others to ASPIRE HIGHER!
When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1000+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support.
ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) is looking for a seasoned, dynamic Scheduling and Operations Manager. This employee will be r esponsible for the daily supervision of Scheduling Manager and coordination of Per Diem staff to ensure quality care within the agency.
The ideal candidate can manage diverse duties and multiple priorities; and is able to maintain effective relationships with staff and other internal/external departments. Candidate should have strong initiative, excellent problem-solving skills and the ability to be creative, while managing multiple priorities.
This is a full-time position and requires flexibility in work schedule. Position is also required to be on-call.
Responsibilities:
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Monitor the daily house schedules to ensure that services are provided in times of staff vacancies while simultaneously maintaining the financial integrity by the agency by reducing overtime cost.
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Design and implement systems, which promote organizational efficiencies as well as compliance with ACLD policies, procedures and regulations
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Supervise per diem staff, review and approve payroll, and evaluate staff performance.
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Participate in the department on-call system only as it relates to coverage needs and secure staff coverage for vacancies to ensure the health and safety of each program.
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Oversee the hiring process and assist in staff recruitment. Ensure staff is meeting training and development needs of each house.
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Monitor the use of overtime and contracted temp staff utilization in all residential programs to develop and implement cost saving initiatives
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Complete and review the weekly residential staffing hour’s utilization analyses to develop and implement strategies to effectively cover shifts at each program and manage expense budgets to ensure the fiscal integrity of the Per Diem Staffing program
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Act as the departmental liaison with contracted temp agencies to ensure quality services and budgetary compliance.
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Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration.
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Oversee general management of Per Diem databases, including collecting and entering all data related to departmental trends.
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Conduct training and participate in facilitating New Hire Orientation Day 2 for Adult Services
We require:
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High School Diploma or equivalent required; Bachelor’s Degree preferred
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Three years experience working in the field of human services
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Two years supervisory experience
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Knowledge of OPWDD regulations and systems preferred
Apply online at www.acld.org or text us for more information at 516-732-3979.
An EOE m/f/d/v
req 5392
Mon-Fri 9am-5pm FLEX
35 Hours
How this job compares
Set against the 8,360 open Operations Manager jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$66K/yr
- New York median$75–95K/yr381 salary ranges
- US median$84–119K/yr4,823 salary ranges
This rate, $66K, is 24% below the New York median midpoint ($88K) — in the lowest quarter of Operations Manager salary ranges in New York.
- Openings
- Olive Jobs lists 482 open Operations Manager jobs in New York and 8,360 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Byrne Dairy & Deli63 open
- Amazon30 open
- Compass Group, North America18 open
- Experience
- This posting asks for at least 3 years of experience; Operations Manager postings that state a minimum ask for 4 years at the median (6,299 postings).
- Education
- This posting asks for a high school diploma; 2,949 of the 8,360 open Operations Manager jobs (35%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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