Regional Manager, Client Operations, Northeast

Current employees and contingent workers click hereto apply and search by the Job Posting Title.Clear Channel OutdoorJob Summary:The Regional Manager, Client Operations, leads a geographically distributed team providing consistent, timely sales and campaign support across assigned markets. As a partner to regional and Sales leadership, this role oversees workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support. The role develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.Job Responsibilities * Execute high-quality, data-driven sales proposals in partnership with National Account Executives, Campaign Strategists, and Market Experts, ensuring alignment with client objectives, expectations, and business priorities. * Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while delivering solutions that meet client needs. * Own the end-to-end campaign workflow, including routing, inventory reservations, revisions, approvals, and contract readiness, ensuring a seamless experience for both internal stakeholders and clients. * Partner with local markets to secure inventory and validate feasibility of proposed plans, resolving constraints and optimizing campaign outcomes to meet client expectations. * Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations, ensuring campaigns are delivered accurately and on time for clients. * Proactively communicate with Account Executives and internal stakeholders to manage revisions, optimizations, inventory approvals, and campaign updates, supporting clear, timely communication with clients. * Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements, maintaining client confidence in campaign execution. * Act as a client-facing partner to Account Executives, supporting client engagement and ensuring a high level of service by proactively addressing needs, resolving issues, and driving consistent, high-quality client experience throughout the campaign lifecycle. * Perform other duties as assigned. Job QualificationsEducation and Certifications * Bachelor's degree in business, advertising, media, marketing, or equivalent combination of education, training, experience, or military experience. Work Experience * Two (2) + years in media planning, advertising operations, sales support, campaign management, or similar environment. * Experience working in deadline-driven, cross-functional settings.Skills * Strong organizational skills with the ability to manage multiple projects, deadlines, and workflows in a fast-paced environment while maintaining a high level of accuracy. * Analytical mindset with the ability to interpret client briefs, pricing guidelines, and inventory data to support development of effective campaign proposals. * Solid understanding of basic financial concepts including rates, percentages, ratios, and pricing calculations. * Strong written and verbal communication skills, with the ability to clearly document proposal details, revisions, and cross-functional requirements. * Detail-oriented with the ability to identify inconsistencies, errors, or gaps in proposal materials and proactively resolve them. * Collaborative team player who works effectively across Sales, Market teams, Strategy, and Campaign Coordination to support successful campaign execution. * Ability to prioritize competing requests and adapt quickly to shifting business needs. * Proficiency in Microsoft Office applications, particularly Excel (formulas and