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Administrative Associate - Office of the Registrar

UNIVERSITY OF TEXAS AT AUSTIN

Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Job overview

The Administrative Associate supports the Office of the Registrar by communicating information to students, families, university personnel, and reporting entities. The role researches and retrieves data, assists with Registrar’s Office activities such as course inventory and catalog production, coordinates information exchange in accordance with applicable law and policy, and helps address inquiries while maintaining accurate records and electronic systems.

Skills & qualifications

RequiredNice to have

Skills

Stakeholder CommunicationData RetrievalCustomer Issue ResolutionRecord VerificationElectronic Records Management

Full job description

Communicate information/data to students, parents, staff, faculty, and reporting entities, including consulting with campus and external stakeholders. Research and retrieve data to respond to community requests. Conduct various activities in the Registrar's office, including yet not limited to course inventory, catalog production, credentials, and curriculum. Coordinate the exchange of information with the campus community consistent with federal and State law and educational policy. Participate in and support team and campus-related projects. Actively participate in meetings, training, and presentations. Troubleshoot customer inquiries, issues, and complaints (includes follow-up contact as needed). Provide training and data retrieval upon request from campus and external stakeholders. Verify accuracy of records. Enter and update electronic information, including updating and maintaining systems. Store and access paper and electronic documents.

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