
Patient Registration Associate
Childrens Hospital of The King's Daughters
Norfolk, VAJobSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Job overview
The Patient Registration Associate greets, instructs, directs, and assists patients and visitors in service areas or through telecommunication devices. The role collects, documents, and retrieves data using computerized systems, and reports to a Practice Manager or Supervisor. Duties include patient scheduling and registration, check-in, co-payments, authorizations, medical-record support, and clerical assistance.
Skills & qualifications
Skills
Qualifications
Full job description
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GENERAL SUMMARY
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The Patient Registration Associate greets, instructs, directs and assists patients and visitors upon arrival to the service area or through telecommunication devices. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Reports to Practice Manager/Supervisor.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Renders exceptional customer service to parents, patients, visitors and co-workers.
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Serves as a patient liaison for medical support services.
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Performs patient scheduling, patient registration, check-in, co-payments and authorizations.
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Assists in maintaining medical records and filing systems.
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Provides clerical and secretarial support.
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Professionally communicates with multiple departments.
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Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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None required.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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High school graduate or GED.
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Ability to relate well with the public.
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Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
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Ability to sort and file materials correctly by alphabetical or numeric systems.
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Knowledge of computer data entry skills required.
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General knowledge of ICD-9/CPT coding and third party payer insurance verification processes and medical terminology preferred.
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WORKING CONDITIONS
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Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
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PHYSICAL REQUIREMENTS
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Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)
How this job compares
Set against the 602 open Patient Registration jobs on Olive Jobs, counted November 14, 2026.
- Pay
- This postingNot listed
- Virginia median$17–25/hr20 hourly ranges
- Openings
- Olive Jobs lists 21 open Patient Registration jobs in Virginia and 602 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Virginia
- Bon Secours Mercy Health10 open
- University of Virginia4 open
- HCA Healthcare2 open
- Experience
- Patient Registration postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (342 postings).
- Education
- This posting asks for a high school diploma; 426 of the 602 open Patient Registration jobs (71%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 14, 2026. Figures based on too few postings are left out.
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