Program Manager
Marcy, NYJob$71–74K/yrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Residential Program Manager oversees daily operations across multiple residences and monitors program-wide goals, staffing, records, and reports. The role includes supervising residence operations, coordinating staff schedules, facilitating on-site orientation and training, and providing oversight under the program administrator. The position also supports individuals’ goals and behavior plans and participates in agency activities.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
$71,000 - $74,400 annually
The Residential Program Manager is responsible to oversee daily operations of multiple residences. The person in this position will ensure accomplishment of program-wide goals, coordinate the scheduling of staff, complete all records and reports, facilitate on-site orientation and training, and monitor and provide supervisory oversight to the overall operations of the program. The person in this position will also participate in Agency activities under the supervision of the program administrator.
Core Responsibilities
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Monitor the safety and well being of the individuals and report issues as necessary.
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Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.
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Maintain the timely completion of all records and reports.
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Supervise the daily operations of the residence.
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Ensure effective communication of daily work information and expectations.
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Maintain site staffing schedules and coverage. Use agency prescribed staff scheduling system
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Problem solve daily shift issues and/or conflicts as part of site leadership team.
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Provide coaching and counseling to DSP staff to enhance individual and team performance.
Qualifications
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Associates Degree in a related field.
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15 credit hours must be completed to qualify for the Program Manager- Residential position.
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BS/BA in Human Services or related field preferred.
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Minimum three years’ experience managing a residential program.
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Valid NYS Driver’s License required.
Benefits
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
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Comprehensive Health/Dental/Vision
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Direct Deposit
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Flexible Spending Account (FSA)
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Retirement Plan 403(b)
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Life Insurance
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Voluntary Benefits
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Employee Assistance Program (EAP)
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Generous PTO Plans (Sick, Vacation and Employee Leave)
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Tuition Reimbursement
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Service Awards
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Employee Appreciation Events
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Employee Discounts
Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org
To access a copy of the job description Click Here - Program Manager Residential (https://www.dropbox.com/scl/fi/271466q0tjhflr96ctiql/20844-Program-Manager-Residential.doc?rlkey=9tefmvi9h39nq29ya9s7mrsdc&dl=0)
Qualifications
Motivations
Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
- Associates or better in Human Services
Preferred
- Bachelors or better in Human Services
Licenses & Certifications
Required
- Driver License
Experience
Required
- 3 years: Management of a residential program
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
How this job compares
Set against the 10,552 open Program Manager jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This posting$71–74K/yr
- New York median$119–184K/yr495 salary ranges
- US median$120–201K/yr8,479 salary ranges
This range's midpoint, $73K, is 52% below the New York median midpoint ($151K) — in the lowest quarter of Program Manager salary ranges in New York.
- Openings
- Olive Jobs lists 579 open Program Manager jobs in New York and 10,552 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Amazon70 open
- City of New York32 open
- Oracle25 open
- Experience
- This posting asks for at least 3 years of experience — less than three in four Program Manager postings that state a minimum ask for (median 6 years, across 9,081 postings).
- Education
- This posting asks for an associate degree; 4,199 of the 10,552 open Program Manager jobs (40%) ask for an associate degree or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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